Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
4 out of 5
4
Hyken Mesh Back Fabric Task Chair
on February 5, 2021
Posted by: R.H.
Seat is to narrow could be a little wider. And sitting an hour or so the front the support is hard on my tights. I would recommend going to an upscale model. I like the mechanism for adjusting the seat and back.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Faulty piece
on February 5, 2021
Posted by: Anonymous
The chair is extremely comfortable (we've ordered 2) but we have to return this one because of a very small manufacturing defect where the headrest affixes to the seat back - a screw receptacle embedded in the seat back had faulty threading. The chair had to be completely disassembled and returned. Not a fun task.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very Comfortable
on February 5, 2021
Posted by: KAREN T.
Verified Purchase:Yes
I am very pleased with this chair. The head rest and the lumbar support are just what I needed while working.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
If you have back issues avoid this
on February 5, 2021
Posted by: srb83
I have herniated L4/L5/S1 disc. I’ve been working from home since July and needed something with more support rather than just an upholstered kitchen chair. This had good reviews so I took the chance. Awful! It started with leg cramping a day or two after using. Figured I needed an adjustment period. Now I’m having a complete sciatic nerve attack and can only lay down to be comfortable. Even with my back issues I’ve never had something nearly this bad. I would just avoid this one.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Office Chair
on February 4, 2021
Posted by: K.G.
from Durham
Had neck stiffness so got a ergo chair for my office. Chair was very easy to assemble. The chair is comfortable and the headrest is what I needed. Good price and would recommend.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Headrest is low for taller people other wise SUPER CHAIR!!
on February 4, 2021
Posted by: JEFF J.
I tried the chair out at Staples got it home. It's the right amount of softness and firmness lover that it is mesh... living in Phoenix AZ.. it can get hot so it helps. My only reservation is that the headrest is too low. I didn't realize it when I tried it at the store. When I am sitting up which is most of the time I am at the desk it hits me in-between my shoulder blades. I finally had to remove it. I am 6 ft 1 in tall. I also really had to tighten the back from rocking back and forth while I am sitting. It's very comfortable chair and I am glad I have it but I just wished I had spent more time trying it out before buying it.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
on February 4, 2021
Posted by: P.F.
Uncomfortable. Cheap. Was cracked when I received.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Not bad. Head rest needs more adjustment capability
on February 4, 2021
Posted by: S.H.
The chair arrived in a box. Assembly was easy; I used the emptied box as a prop during the process which helped. Instructions were sufficient. The most significant down-side to this chair so far is that the head rest is a bit too far forward. It pivots a bit but not enough for the necessary repositioning. I considered simply removing it but I'll see how noticeable it is over time.
Written by a customer while visiting Staples
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