Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
3
Headrest is too low
on May 21, 2025
Posted by: FURKAN T.
It's a comfortable chair overall but the headrest sits very low and hits the shoulder. I wish it was desgined in anothre way.
Written by a customer while visiting Staples
Posted by: DEBRA N.
Verified Purchase:Yes
This chair is so comfortable that I bought a second one.
Written by a customer while visiting Staples
Customer Rating
4
Nice chair but hard to assemble
on May 21, 2025
Posted by: CHUN N.
Nice and comfortable chair but hard to assemble with one person. Try to ask for some help especially when connecting the seat and the back support. Also the meshed seat might not suit everyone as it always compresses your thigh muscles so better to get a chair pad in between.
Written by a customer while visiting Staples
Customer Rating
3
Not For Tall People or Tall-ish with long Torso
on May 20, 2025
Posted by: J.B.
Great quality for the price! Quick easy assembly with good hardware. Only beef: would have liked to have the included headrest on the chair but it’s nowhere close to my neck. It hits me between the shoulder blades. Anti-comfort; had to remove it. ‘Tall’ clothes for men generally start at 6’3” so I don’t even qualify at 6’2” except that I’m disproportionately more torso than legs. I tell people “I’m 5’8” in tne legs and 6’5” in tne torso. These proportions work really well on an airplane and really poorly in most cars. Oh well no head rest for me.
Response from StaplesBy May 22, 2025
Hi I'm sorry to hear that you are unhappy with your product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Customer Rating
3
on May 20, 2025
Posted by: CAROLINE M.
seat isn't long enough
Written by a customer while visiting Staples
Customer Rating
4
Decent chair
on May 20, 2025
Posted by: A shopper
from Palmdale
Pretty good Chair for less than $200. I wanted a Herman Miller chair but my budget said "Staples".
Written by a customer while visiting Staples
Customer Rating
4
Great chair
on May 19, 2025
Posted by: Jon
LOVE IT! Great chair great price with the coupon. Not hard to assemble. Recommended.
Response from StaplesBy May 22, 2025
Hi thanks for replying to our product review request. We appreciate you taking time to let us know about your experience. ^MS
Written by a customer while visiting Staples
Customer Rating
5
Good value
on May 18, 2025
Posted by: Johnny
Good firm support out of the box. So far so good. everything feels decently made and enough adjustments to fit my body. Using Aeron chairs in my main office and this chair is compatible in comfort minus the bottom is little shorter and light weight makes it little unstable when moving around the office but perfect as a backup office chair
Written by a customer while visiting Staples