Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
on February 9, 2021
Posted by: M.S.
The most comfortable desk chair I’ve ever had. Holds up longer than any other as well. (This one was a gift for my son-my 2 year old chair is still in great condition.)
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
excellent chair
on February 9, 2021
Posted by: N.U.
Get it you won't regret. bang for the buck and it is every comfortable. No need to spend $1000 on Herman chair
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Work Chair
on February 9, 2021
Posted by: NANCY R.
Was recently in a car accident needed support for my back and neck. So far this chair has helped me very much and it’s very comfortable.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very nice chair
on February 9, 2021
Posted by: JOHN H.
This chair is comfortable and well constructed. I am hoping for many years of good use. If you are not a rocket scientist I would let the seller put it together.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Very Rough Fabric and Too Aggressive Head Rest
on February 9, 2021
Posted by: S.C.
The size of the chair is great for me (height: 5’ 6” and normal weight) but the fabric is really rough. It’s like a bunch of wires rubbing against my skin. My roommate has an Apron Herman Miller chair and the fabric is completely flush and smooth. Also the fabric has more tension. Of course the Herman Miller chair is way more expensive but if you can find a used one for $400 that would be way worth it in my opinion. You would think that it can’t be that hard to use fabric that is smooth instead of rough... The other problem with this chair for me is the head rest. It is way too aggressive and stick out way too much causing my head to be stuck out when I see on the chair. After the first day of using it I actually noticed that my neck hurts so I had to remove it all together because there wasn’t any adjustment options. Over-all it is an alright chair and significantly cheaper than the Herman Miller Aeron chair but I am pretty disappointed.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable
on February 9, 2021
Posted by: C.R.
Easy to assemble and comfortable.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good but needed replacement part
on February 9, 2021
Posted by: A.C.
Verified Purchase:Yes
Solid chair for working or long periods of time sitting at a desk only downside is I needed a new headrest because the one I got was floppy and loose with no way to tighten
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love my new chair!!
on February 9, 2021
Posted by: ARUN H.
Very clear assembly instructions. Very comfortable to use and yet sturdy for required back and head support.
Written by a customer while visiting Staples
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