Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
Great Chair!
on March 21, 2021
Posted by: MARCIA E.
The salesman in the store said this chair would give me the most support and he was right. Very comfortable and I love the headrest especially when I am in a long Zoom meeting.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
This is the best budget chair you can buy!!
on March 21, 2021
Posted by: SANDIP D.
Verified Purchase:Yes
Can I just say – this chair is like sitting on a cloud! Or floating on a hammock. The mesh suspension is light and airy and completely supportive. I have been working from home for the past year getting by with a generic chair that was a hand me down from a friend. I should have made the upgrade much sooner! Now my girlfriend is planning to buy one of these for her office as well. The lumbar support and arm rests are easy to adjust and the head rest supports my neck. I am 5’ 10” and the proportions fit me well. The charcoal gray really makes the chair pop in front of my wood desk while still coordinating with the dark gray/black of my other office items. Delivery was super fast and the chair was easy to assemble. If you have been searching for a comfortable adjustable and good looking office chair that is maybe a little more affordable than the leading brand this is definitely it!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Decent Chair
on March 21, 2021
Posted by: R.A.
Verified Purchase:Yes
Dislike a few things. I have my doubts how it will be in a year after two weeks. The biggest thing I dislike is the pressure on the back of the legs and it has no adjustment to tilt it forward a little bit to relieve pressure.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great seat for the price
on March 21, 2021
Posted by: C.B.
I got this chair on sale and it provides the perfect amount of support for me when I work from home. While the lumbar support isn't as sophisticated or contains as much adjustability when comparing it to its competitors it still provides just enough support for me and my back. The armrests are a bit narrow but it am still able to slide into the seat without bumping into them. (I am roughly a size 36 around the waist) So if you are slightly larger or have a wide waist I would not recommend this seat I know that there is another version of this seat that is suited for larger/taller people might want to give that a look.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Lasted 6 months
on March 21, 2021
Posted by: unionbay7
from Delma
This chair was average when I got it in August but now in March it is super uncomfortable. The mesh has begun to sag so it isn't as firm as it was when I got it (and I am petite at 5'2"). The front of the chair has a memory foam padding that will not stay put so I have to keep pushing it back into place several times per day. Considering all I do is sit in this chair there is no reason this should be happening after 6 months of use. I never installed the headrest because I don't need it. As I mentioned I am petite so the chair is a little big and my feet cannot touch the ground even at the lowest setting however this was easily remedied by purchasing a foot stool. I do like that the back is adjustable and you can lean back or lock it into place. But since using this chair I have found my hips have been bothering me more. Overall very disappointing purchase and I would not recommend this chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Chair
on March 20, 2021
Posted by: RON K.
Both my wife like our new chairs.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Not a fan
on March 19, 2021
Posted by: Liv
Verified Purchase:Yes
I tested this chair out briefly in the store and thought it was comfortable especially for my size (I'm 5') but after a day of using it at home I'm definitely not a fan. The lumbar support is extremely aggressive and it feels like it is bruising my lower back. The mesh is really rough and scratchy and the headrest placement is awkward/far forward. The seating positions are also awkward -- you're either super upright or super reclined. Thankfully I still have time to return it!
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Mesh task chair
on March 18, 2021
Posted by: Jim W
Easy to put together.comfortable.Only negative is the lumbar is not adjustable.I don't like it sticking in my back.Only other negative is rollers on bottom of chair are small.It does not move well on carpeted area.
Written by a customer while visiting Staples
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