Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Posted by: MARGARET T.
Verified Purchase:Yes
Great chair. revised from the one I bought in 2020. More compact & comfortable. My husband loves the one we bought in Nov. 2024. Also love the new color.
Written by a customer while visiting Staples
Customer Rating
5
Easy to install lots of features durability tbd
on July 11, 2025
Posted by: Y Y.
My kid put this together and said it was easy to do. Comfortable chair with the nice feature that the chair arms come off easy for other tasks. Only had it for a week though so we'll see how long the chair lasts.
Written by a customer while visiting Staples
Customer Rating
2
Uncomfortable
on July 10, 2025
Posted by: Julie M.
This chair was easy to assemble but the mesh seat is cheap and I am not sure how durable it's going to be. If it rips or tears then the chair is trash. The designer could have added more support to the seat. Not the best chair choice.
Written by a customer while visiting Staples
Customer Rating
5
The headrest sold it!
on July 10, 2025
Posted by: DONNA J.
There are a lot of nice ergonomic chairs out there but a lot of them don’t have headrests. I wanted an ergonomic chair with a headrest. This chair is also very affordable. I’m sitting in it right now it fits me perfectly and it’s so comfortable & it has a headrest. I’m very satisfied with my purchase. I hope the chair holds up. It was easy to put together I had it done in less than an hour. I watched a Youtube video that went along with the directions. It was very helpful.
Written by a customer while visiting Staples
Posted by: STANLEY S.
Verified Purchase:Yes
This is my second Hyken chair; the first lasting 6-7 years with daily work-from-home use. I find it comfortable for the full day. On both chairs I removed the head rest: at 5’ 10” it cannot be positioned high enough.
Written by a customer while visiting Staples
Customer Rating
5
Best Chair Ever (3 Years of Use)
on July 9, 2025
Posted by: MATT E.
I am such a fan of this chair. It is very comfortable and breathable. My only issue is the arm rest material can rip over time but I called Staples and they shipped me new arm rests since it's been less than 5 years. I could live with the tears but since it is under warrenty wanted to get them swapped out.
Written by a customer while visiting Staples
Customer Rating
4
comfortable hard to assemble
on July 8, 2025
Posted by: JEANNE R.
I have assembled a lot of things including my last desk chair (also from Staples). This is harder altho the packaging and instructions are quite good. It is premature to ask about the fabric but so far so good. It is comfortable (altho I omit the head rest by choice) and eminently adjustable. Delivery was very fast as always in my area. I bought the chair on sale and the price was certainly right.
Written by a customer while visiting Staples
Customer Rating
5
Chair
on July 6, 2025
Posted by: J.M.
It is comfortable.
Written by a customer while visiting Staples