Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
4
A good office chair
on July 18, 2025
Posted by: MEHR
This chair seem to be good and functional. several reviewers mentioned that it was very easy to install but our own experience showed it needs some work. But altogether a good chair with decent warranty of 5 years. Let's see how it holds up a year form now!
Written by a customer while visiting Staples
Customer Rating
5
Second time I bought the chair
on July 16, 2025
Posted by: Hebriewyn
Best bang for buck!
Written by a customer while visiting Staples
Customer Rating
1
on July 16, 2025
Posted by: SEAN D.
i shouldve read the reviews before buying this cause it definitely does not work for taller people. headrest is uncomfortable and the edges of the chair seat digs into my legs while im sitting.
Written by a customer while visiting Staples
Posted by: STEVE B.
Verified Purchase:Yes
Very comfortable office chair with multiple features. I have no complaints about the chair itself the price I paid or the help I received from the sales team. Excellent experience all around.
Written by a customer while visiting Staples
Posted by: C.R.
Verified Purchase:Yes
I will be returning the chair. It really is very uncomfortable to sit in unless you have it locked in to one position. If the chair is completely in upright position it puts your back in a forward leaning posture which also makes the headrest push your neck and forward even more.
Written by a customer while visiting Staples
Customer Rating
3
Retired Educator
on July 14, 2025
Posted by: RICHARD H.
The chair is well-manufactured nut it took me 6 hours to assemble. Also One of the screws attaching the arm to the seat will not grip and attach.
Written by a customer while visiting Staples
Customer Rating
2
Parts don't fit
on July 14, 2025
Posted by: D
I'vemade many ikea and other DIY furniture at home but this one didn't fit at all that some of the screws never went in fully and the driver wore out that I can't tighten it anymore. I'll at least need a new driver to attempt finishing the assembly but I honestly think this is a defective product.
Response from StaplesBy July 17, 2025
Hi David I'm sorry to hear that you received a defective product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Customer Rating
5
Love it!
on July 12, 2025
Posted by: J.T.
The chair is comfortable. It is perfectly contoured to my body and it's sturdy and it looks great. Very comfortable. So far so good.
Written by a customer while visiting Staples