Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,023 Reviews)
Open Ratings Snapshot
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
93 out of 127
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
1 out of 5
1
Uncomfortable Lumbar Support
on August 15, 2026
Posted by: Richard S.
Verified Purchase:Yes
Good quality materials, very poor design. Controls to raise and lower chair and recline are finicky and difficult to use. Lumbar support is hard and very aggressive, even on the lowest setting. I find it very uncomfortable and if I sit for more than a few minutes my back hurts. Not what you want in a computer chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Staples Hyken Pro
on August 13, 2026
Posted by: Personal
Verified Purchase:Yes
This office chair is comfortable and provides the needed lumbar support,
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
A good chair with a few flaws
on August 11, 2026
Posted by: Dave
Verified Purchase:Yes
Comfortable to sit in but arms won't stay put and backrest is just meh.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent chair w lumbar support
on August 10, 2026
Posted by: Bill B
Verified Purchase:Yes
Get this chair
Easy set up
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Low quality. All plastic.
on August 8, 2026
Posted by: Mr.GoingToOfficeMax
Verified Purchase:Yes
Low quality. All plastic. Felt like a scam.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Buy it
on August 7, 2026
Posted by: Rw
Verified Purchase:Yes
Comfortable
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Worth it!!!
on August 7, 2026
Posted by: Diana
I’ve had my chair for 11 years and sit in it a minimum of7 hours a day 5 days a week. It has definitely been a great chair. Would recommend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very nice chair for a great price.
on August 6, 2026
Posted by: David
Verified Purchase:Yes
Comfortable and stylish. I use it as my daily work desk chair and have been very happy.
I would recommend this to a friend!
Written by a customer while visiting Staples
Showing 25-32 of 12023 results 
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