I've had this same chair for years. It was the best and most comfortable chair out of the 30 or so I tried. When the gas lift started to give out I happily ordered a new one of the same model. I've recommended it to several friends and office mates. It's good for back support and keeps my rear from getting too tired of sitting at my desk.
Very sturdy and great back and neck support. I've had spine surgery and depend on a good chair for video editing for long hrs. Does the job supporting the entire body. Great rocker tightening knob as well. I would have liked to see the adjustable arm rests pivot in and out.
I had been looking for a supportive adjustable chair for a while and was overwhelmed by the high prices. This chair was more moderately priced and it has all the adjustments I was looking for. I assembled it myself and it was pretty intuitive. It is comfortable rolls very smoothly feels light but still substantial. Go for it!
It felt great at the store but a new one at home it seems the seat is support presses on my the outer edge of my hips and hurts such that I have to get up and walk around. It's not the seat bottom its the seat left/right side. If I put cushions on it then the neck support no longer lines up. I would trade it in for something else if I could.
I really like this chair. It's comfortable and it leans back a perfect amount for me. However one thing I dislike and the reason I'm giving it 4 stars is that it doesn't go low enough. I'm 5'5" which is not even particular short for a woman but my feet BARELY touch the ground. If I lean back they are several inches off the ground so I have to use yoga blocks as a foot rest. If you're any shorter than 5'5" I would recommend not getting this chair.