Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
4
Supportive and comfortable
on August 5, 2025
Posted by: G.B.
from lehi
[This review was collected as part of a promotion.] I work full time from home and so I was expecting a lot from this office chair. It was surprisingly comfortable while also being supportive. The seat is very thick so that definitely helped when I had to be sitting for long periods of time. The headrest was a nice feature but I didn’t use it very much. I really appreciated the ergonomic back support. The back part is flexible yet sturdy. It was easy to assemble I did it alone. My only complaint was that the seat adjustments were a little tricky to figure out. It didn’t work the first time I assembled it so I had to redo it. Overall I would recommend this chair for anyone who works in an office environment where you sit for long periods of time.
Written by a customer while visiting Staples
Customer Rating
5
Looks and feels great
on August 5, 2025
Posted by: T.L.
from Utica
[This review was collected as part of a promotion.] This chair not only looks erotically correct but it feels great. I work from home and need a chair that supports my back. I feel as though this chair checks all the boxes.
Written by a customer while visiting Staples
Customer Rating
5
Comfortable and breathable office chair
on August 5, 2025
Posted by: M.N.
from Van Alstyne
[This review was collected as part of a promotion.] The assembly of this chair was easy and the assembly guide was easy to follow. Once put together we fell in love. I thought I'd be using this chair for myself but now my whole family fights over it for their desks. This chair is comfortable breathable sleek and easily customizable. It's quite a bit taller than I thought it'd be but with the head support I understand why. The style and design is great and looks professional. It is very easy to adjust all the different parts of the chair though I was a little overwhelmed figuring out all of them. There is a lot that can be adjusted to your liking which I absolutely love. I need all the lumbar support due to back issues but my family doesn't so it's so nice to be able to adjust for each person. My sons use this for school and game play at their desks my husband uses it for work in his home office I use it for bill pay and checking emails and each of us have found it to be comfortable even hours later. Our only complaint is the arm rests are a little awkward and not as adjustable as we'd like especially for a smaller person. I highly recommend this chair. It's wonderful and doesn't leave me sweaty or uncomfortable. I love the support and movement and the design. My favorite is the almost memory foam like seat and lumbar support. Absolutely fantastic chair!
Written by a customer while visiting Staples
Customer Rating
4
A Solid Ergonomic Desk Chair with Some Caveats
on August 5, 2025
Posted by: A.P.
from Brooklyn
[This review was collected as part of a promotion.] The Hyken Pro Black Chair is a great value for the money. Prior to receiving this chair I’d been using a different ergonomic desk chair that cost nearly 10x more than the Hyken and it surprised me to find so many similarities between the 2 chairs. The seat is nicely padded and the seat back and neck support are made of a flexible knitted mesh for air flow and ventilation. The chair allows for micro-adjustments in seat and arm height lumbar support and recline which makes for a super customized comfortable position. I’ve used the chair at my dining room table to work from home and also at my home office desk and in both situations I was able to easily position myself. I sit at my computer for 7-8 hours a day and this chair was comfortable for the duration. The neck support is a welcome addition. My prior desk chair didn’t have one and I’ve discovered that it’s nice to have head and neck support when I lean back. Now for the cons. While I did find the instructions simple and parts nicely organized it was still pretty difficult to put together. The pieces are bulky and heavy and because the instructions direct the user to assemble the chair upside down until the last step it’s hard to find a surface that accommodates the angles of the arm rests. If you’re not tall or able to lift or hold heavy items in place while you screw them together you may need a second person to help with assembly. The other 2 cons are aesthetic in nature. The chair’s base is a silver color and made from molded plastic. It feels heavy duty enough and I know it’s meant to look like metal but it winds up looking cheap when viewed up close. Maybe a different color way would hide this a little better? Lastly the arm rest pads are way too firm for my preference. I don’t find it comfortable to rest my elbows on them for any length of time and wish they had more give/cushion. All that said it’s a reasonably priced ergonomic desk chair that has a lot going for it.
Written by a customer while visiting Staples
Customer Rating
5
Very relaxing chair to do work in
on August 5, 2025
Posted by: K.S.
from Bargersville
[This review was collected as part of a promotion.] I got this chair for my home office. The chair makes it so easy to get work done with its amazing features that support my lower back! I can adjust the height and pressure of the lumbar support based on any pain I’m having in my back that day! The recline option on the chair is so nice when I just need a little break and wanted to sit back and relax. Overall very pleased with this chair! It is larger than most and makes it very comfortable!
Written by a customer while visiting Staples
Customer Rating
5
Staples Hyken Pro Black Chair
on August 5, 2025
Posted by: C.K.
[This review was collected as part of a promotion.] I put this in my home office and it is perfect for work from home days! I enjoyed the black sleek design. My wife also uses it during the weekends; we especially enjoy the many adjustments on the chair. It is perfect for eight-hour days. I highly recommend that you have a second person when putting it together it will make everything run smoothly. Thanks to the Stellar Product Testing Panel for the chair!
Written by a customer while visiting Staples
Customer Rating
5
Comfortable and customizable office chair
on August 4, 2025
Posted by: boppy cross body
from Elkridge
[This review was collected as part of a promotion.] I have been using this Staples Hyken Pro Black Chair daily for over a week now and I have to say it is the most comfortable office chair I have ever sat in. I love the design and look of this chair. It looks modern and a lot like other high end brands. I work from home in my home office and have always had a basic office chair to sit in. After switching to this new Hyken pro chair the comfortable and ergonomics are undeniably better in every way. This chair has a very comfortable bottom cushion firm and supportive back/neck and sturdy arm rests. You can adjust just about every aspect of this chair to make it feel perfect and comfortable to you. From arm rest height to back and neck adjustments my favorite ergonomic feature is the adjustable lumbar support and the super pillowy bottom cushion. And every adjustment is easy and intuitive to adjust. I was able to make this chair fit me perfectly and so comfortable. As I work from home I often sit in this chair for hours on end and I am so happy with how comfortable it is for long periods of time. I do not feel fatigued or sore after sitting in this chair. I would highly recommend this office chair to friends and family that are looking for an nice modern looking and comfortable/ergonomic office chair.
Written by a customer while visiting Staples
Posted by: KLARNA G.
Verified Purchase:Yes
A picture is worth a thousand words!
Written by a customer while visiting Staples