Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
He loves it
on June 16, 2021
Posted by: L.A.
Verified Purchase:Yes
Bought it for my son and he says it is comfortable and he likes the gray color.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Easy instructions
on June 16, 2021
Posted by: W.W.
Easy to assemble. Simple instructions with color coded parts. Very comfortable chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Aeron-esque at 1/10th the price but beware!
on June 16, 2021
Posted by: Kyle
TL;DR: Chair is good price is good needs taller back for people over 6' the headrest digs into my shoulders mine came with a torn mesh seat. The Good: I was hunting for an ergonomic chair but I didn't want to shell out for an Aeron. I did a lot of research and landed on this on sale for $160 shipped with free returns if it wasn't the right fit. It's comfortable gives me support makes my back straight and offers lumbar + headrest. I really think it's a bargain. Build quality is about what you'd expect for something in this price range but I was pleasantly surprised all around. The Bad: I'm 6'2"- this chair sucks for me. My wife likes it but the headrest even at the maximum setting is MUCH too low. It needs to be another 3+ inches. The headrest has a plastic edge and it digs into my shoulder/trap muscles. It's pretty uncomfortable. I don't hate it but it's definitely not going to be a long-term solution for me and probably won't for you if you're 6-feet or more. Mine came with a giant rip on the side of the mesh so beware quality control may correlate to the budget price. Sadly I returned mine but I honestly think it would have been a good choice if I was shorter.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good chair wrong color
on June 16, 2021
Posted by: G.C.
Verified Purchase:Yes
I am a physical therapist and this is a great chair for ergonomics. However I was given the wrong color but already opened it so I will live with this color instead of the black.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable office chart
on June 16, 2021
Posted by: S.C.
Verified Purchase:Yes
I am happy with my office chair purchase. It is adjustable and comfortable. I purchased it to be able to sit comfortably during zoom meetings. I did not add the headrest. Happy with purchase.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Loved it!
on June 15, 2021
Posted by: S21
Verified Purchase:Yes
I've had this chair since April and I still love it. Sometimes I prefer to in this chair instead of sitting on my couch. Bc of a car accident I've been using a cushion to sit in for years. But since buying this chair I don't need to sit on a cushion even after working 6+ hours. The only complaint is the side it tend to lean on the most creaks every time I put my weight on the armrest. I'm sensitive to noise so I do not like that. But over than that I love this chair. I'm so glad I decided to take a chance on this one instead of buying a chair 3x this price!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good quality and good comfort
on June 15, 2021
Posted by: V.P.
I've only had the chair for a week but it exceeds my expectations in terms of quality and comfort. The chair is not cheap but it is significantly cheaper than proper office chairs that offer similar levels of confort. Now only time can tell if durability is as good as chairs that cost 4-10 times more.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair without the headrest
on June 15, 2021
Posted by: DecemberGalaxy
As a short person the headrest seems to push my head forward instead of letting me rest my head. Removing it is much better for me haha otherwise a great chair. Easy to assemble and very comfortable. I love being able to lean back on it.
Written by a customer while visiting Staples
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