Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
3
Decent chair with limited adjustment
on August 24, 2025
Posted by: W.B.
The chair seems sturdy and the mesh is comfortable but there isn't proper adjustment available. The angle of the seat back can only be locked in three positions. The headrest is too low even at its highest setting (I'm 6' 1" tall). There is no adjustment at all for the angle of the seat bottom.
Written by a customer while visiting Staples
Customer Rating
4
on August 24, 2025
Posted by: YAJING X.
Very nice and comfortable chair overall my upper body and neck is a bit longer than average so the neck support is too low for me and I'll probably just use the chair without it. Wish the height for the neck support could be adjusted but apart from that a very decent chair.
Written by a customer while visiting Staples
Posted by: JO H.
Verified Purchase:Yes
I've had this chair for 4 years but this issue started within the first 2 years of purchase. There is a cushion underneath the front edge of the chair that has been giving me problems. It continuously slides out of place causing the back of my thighs to sit on plastic. I have to reach under the chair and pull in back in place several times a week. It seems to only be held in place by a couple of thin pieces of plastic that are not doing the job. I'm a frugal person but I'm finally fed up and going to get rid of the chair.
Written by a customer while visiting Staples
Customer Rating
4
Firm
on August 19, 2025
Posted by: D.K.
VERY well made and packaged. Easy to assemble. My only complaint is that the head rest hits me in my shoulder blades and doesn't adjust up and down. (I'm 6'2").
Written by a customer while visiting Staples
Customer Rating
3
Headrest is awful - and I'm only 5'5"
on August 18, 2025
Posted by: Karolina B.
Would be a great chair but the headrest is absolutely god awful. I'm only 5'5" and it hits the tops of my shoulder blades very uncomfortably. It can be tilted up but that angle doesn't make sense for anyone's neck. I don't think any of these "ergonomic" chairs are truly ergonomic. For comparison I've been using the Staples Rutherford chair for about 6 months (also awful leans back so far I may as well be in a La-z-boy). I bought this one bc it's upright and seemed better for my posture which is pretty good overall...I will stick with it for awhile but I may remove the headrest. Other than that the adjustability of the armrests is nice. Had trouble aligning those and screwing them in but not enough to affect use. The mesh is very scratchy - I would prob eventually get a cover for the seat part. It's a solid 3/5 chair. Glad I used points and got a massive discount it is not worth more than $100.
Written by a customer while visiting Staples
Customer Rating
5
office chair
on August 18, 2025
Posted by: H.G.
Great quality and great back support.
Written by a customer while visiting Staples
Posted by: CORWIN G.
Verified Purchase:Yes
Best chair I ever had love it..
Written by a customer while visiting Staples
Customer Rating
5
Nice chair
on August 17, 2025
Posted by: CHRIS
It has good back and neck support.
Written by a customer while visiting Staples