Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Posted by: FALISHA A.
Verified Purchase:Yes
This chair is great for lower back support and neck support. Adjustments areas are perfect for a customized fit.
Written by a customer while visiting Staples
Customer Rating
5
So far so good
on July 8, 2021
Posted by: A.K.
It's been 3 weeks and I have no complaints. I was concerned about a mesh seat after reading some of the reviews that said it started coming loose but I've had no problems at all. The assembly was fairly easy due to the simple instructions. I recognize the issues people had with the headrest but as long as you send the screw far enough in it's not an issue (screw one in partway - while the headrest still hangs a little free - and then screw the other one in all the way). I'm also thrilled that the armrests are long enough to support my elbows but not too long that they're bumping into my keyboard shelf. The lumbar support is good and the headrest is in exactly the right place (that said I'm 5'6" so I agree with the reviews that say taller people might find it hitting the middle of their shoulders). Overall I'm very happy - though I do wish the warrantee didn't specify 3-5 hours a day. I guess on average that's my usage but considering Covid it could have been adjusted.
Written by a customer while visiting Staples
Customer Rating
5
great chair
on July 8, 2021
Posted by: Bob
I bought this last year and its been great. Just bought another one for my son.
Written by a customer while visiting Staples
Customer Rating
5
on July 8, 2021
Posted by: N.D.
Great chair overall. Very comfortable and love the mesh.
Written by a customer while visiting Staples
Posted by: C.O.
Verified Purchase:Yes
I really like this chair. It was relatively easy to assemble and feels good on my back when I have to sit at my desk for long periods of time. I gave it a four out of five because the head rest was difficult to put on.
Written by a customer while visiting Staples
Customer Rating
5
COMFORTABLE CHAIR
on July 7, 2021
Posted by: D.C.
This is the third chair I've purchased and I finally found one that fits me properly. Previous chairs had strong lumbar back support which had me sitting too far forward and made me feel like I was falling out. I'm a small guy at 5'-6" tall and this chair fits perfectly. Well made good construction and has the right amount of back support. I would recommend this chair!
Written by a customer while visiting Staples
Customer Rating
4
Good chair but some minor complainst
on July 7, 2021
Posted by: K.F.
Was easy to assemble however left arm wobbles even after several attempts at reattaching. Also headrest does not adjust far enough for us taller folks (6'1") when sitting upright. It's fine when I lean the chair back to lounge. Otherwise a great chair. I use it on my gaming rig.
Written by a customer while visiting Staples
Customer Rating
5
Thank You Matthew!!
on July 7, 2021
Posted by: L.W.
Matthew was so helpful to me! As a 66 year old woman I am often at a loss with anything technical ! I had a coupon on my email that I couldn’t access and Matthew was so helpful and patient helping me to find it on my phone!! Kudos to this bright polite and patient young man to take the time to help a senior citizen so kindly AND respectfully!! I will continue to shop at Staples Brier Creek store because of my experience with this gracious young man!! Kris Koebel
Written by a customer while visiting Staples