Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
3 out of 5
3
Uncomfortable for an entire day of WFH
on August 2, 2021
Posted by: CRAIG M.
Verified Purchase:Yes
Best for less than 4 hours of work. Sore body parts for a 7 to 9 hour WFH day.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Personal Fit is hard to judge
on August 2, 2021
Posted by: DAWN D.
Verified Purchase:Yes
I liked the color and style but wound up the headrest was distracting and uncomfortable the mesh material was plastic like so sticky in warm weather and the general seat fit just wasn't for me.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Not comfortable
on August 1, 2021
Posted by: PDE
Maybe a 20 min chair. Bought for back support but need to add cushions.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Hyken
on August 1, 2021
Posted by: JAY E.
Verified Purchase:Yes
Lumbar support is kinda pronounced and uncomfortable at times. Wish it was adjustable.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Looks good feels good
on August 1, 2021
Posted by: MICHAEL B.
Upgraded to one rated for my weight and mesh which I had come to like at work. Looks good feels great well built.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
So far it's great!
on August 1, 2021
Posted by: KIM
Verified Purchase:Yes
It arrived in great shape easy assembly and off he goes back to work. My husband seems to be enjoying his office chair so far. Hopefully this holds up replaced a high back leather office chair that really didn't hold up to 5 days a week for 2 yrs.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Comfortable! good for gaming but has a MAJOR flaw
on August 1, 2021
Posted by: YesBlanket
I have had this chair for only four months. It is very comfortable the quality seems to be very good and it is great for gaming. However after only one month of having it the foam piece that is at the very front of the seat does not stay in place. I have to shove it back into its place daily or it just keeps receding until im sitting on top of it or it just falls out completely. It is a very nice chair and I feel like I have and will get my moneys worth out of it but for such a constant and annoying flaw im almost at my wits end here. I dont know how I could even secure it in place myself and they only give you 14 days to return it. It used to stay in place for longer at first a week and then a few days so i didnt think it would turn into a daily problem. Again with only 14 days to return it you really wont get enough time with it to know if something is wrong. Besides this one thing it really is a great chair and I would recommend it to others hoping mine was just a defective one. Too tired to take pictures on my phone and email them to myself on my pc but you can see the foam strip im talking about at the front of the seat in the pictures. It just rides back to the middle and eventually it just falls out completely. Wish I could fix this myself! I'll look into it.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not easy to assemble
on August 1, 2021
Posted by: STEPHANIE J.
Verified Purchase:Yes
Took a while to assemble.
Written by a customer while visiting Staples
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