Put it together pretty quickly with enclosed hex-key wrench & screws. The chair's a fine roomy enough fit for my 5'9" body (even with some xtra pandemic-bulk) but I can easily see how past reviewers felt it too confining or uncomfortable for their larger heavier frames. This one's narrower in the wheelbase & seating profile than the 15-year old fully-loaded office chair it replaces which works well for the small space around it. That said long-term seating can probably start to fatigue the fuller broader user without a proper pitch-tilt mechanism & weight-sagged netting for/on the seat.
Comfortable chair but not too happy that you can’t make the neck rest go higher for taller people like me. The next rest almost sits at my shoulders/back area
I have only had this chair for couple weeks and I like it so far. This was the comfiest chair I found on the market. I added the insurance just in case it was only $20 for 3 year coverage.
The chair is very comfortable and with the adjustments you can custom fit the chair to each person. The mesh back in the lumbar region sometimes catches your shirt when you sit back but is not a big problem
Staples professional Marco engaged us. He took the time to ask about our preferences. Thanks to his familiarity with the Staples office chair models we compared those matching our preferences which lead us to an informed decision and purchase. An occasional Staples shopper and new to the area we have our "go to" store thanks to Marco.