Staples professional Marco engaged us. He took the time to ask about our preferences. Thanks to his familiarity with the Staples office chair models we compared those matching our preferences which lead us to an informed decision and purchase. An occasional Staples shopper and new to the area we have our "go to" store thanks to Marco.
The chair is very comfortable and with the adjustments you can custom fit the chair to each person. The mesh back in the lumbar region sometimes catches your shirt when you sit back but is not a big problem
I had to buy the chair three times. First time because of a manufacturer's defect the seatback wouldn't screw in properly. Second time the screws for Step 2 were left out entirely. Third time I had all the necessary things to built it but the chair doesn't feel as comfortable and sturdy as my brother's Hyken which feels much better even though they're the exact same chair. I'm not hopeful that it'll last long. $120-150 is still too much for something this inconsistent in quality.
Chair was easily assembled thanks to your system and clear instructions. Very comfortable so far mesh keeps you cool. I am only 5'2" and headrest and lumbar adjust to fit me comfortably.