Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5
Love... life changing in my home virtual office
on August 22, 2021
Posted by: JANET T.
Great support for lumbar and neck adjustable position is life-changing… No back pain at all
Written by a customer while visiting Staples
Posted by: LP
Verified Purchase:Yes
I have neck and back issues and have been miserable sitting at my desk for 10+ hours. This chair allowed me enough adjustments to make it comfortable. The easy tilt back is a wonderful feature.
Written by a customer while visiting Staples
Customer Rating
1
MISSING ALL HARDWARE
on August 22, 2021
Posted by: JAMES F.
Chair was missing all hardware and instructions ...screws seat cylinder etc. Return it got another one opened the box at the store and it was also missing all hardware and instructions!
Written by a customer while visiting Staples
Customer Rating
5
Satisfied – no more back sweating and headaches!
on August 22, 2021
Posted by: Bailey
Verified Purchase:Yes
I live in Arizona and my office can get quite warm in the evening. I'm used to the heat but something I can't stand is my back sweating while sitting which my previous chair did. It made me lean forward for a few hours each day to help my back breathe. This led to frequent neck tension headaches. Not fun! So I set out on a journey to find a mesh chair with a small budget. Every single chair - literally every single one - had negative reviews saying "it's trash don't buy this etc." so I eventually had to just pick one. My height is 5'5" and I specifically chose this chair because of reviews from others at a similar height who said it fit them great. They weren't lying. Now I'm an odd case. I have severe scoliosis and fairly bad posture. I guess I'm still too young for back pain so I can't make any comments on how the chair does in that area. But at least for me I actually felt quite uncomfortable when it was locked into its most upright position... It felt like I was sitting *too* straight up. That's probably due to my screwed up back. So I've left the chair's tilt unlocked and adjusted the tilt tension so that it would lean back with me. I managed to get the tension just right so the chair leans back as far as I want based on how much pressure I put on it but then I can release the pressure and gravity holds it there until I sit up. Now I'm very comfortable my back is no longer sweating and the headaches are gone! :D The head and arm rests are optional and if you change your mind about them they are very easy to remove or install again later. - I had to remove the arms because my desk was too small. I'll get a new desk soon and will happily reinstall the arms because they were comfortable. - I almost immediately removed the headrest because when sitting straight up it was actually hurting my neck (I do have terrible neck posture from my previous chair so that might be why). I haven't tested the headrest with my "unlocked tilt" strategy yet I expect it would be far more comfortable. I was actually worried about removing the headrest because I thought it would be necessary to stop my neck tension headaches (I've never had a chair with a headrest before). In my case it turned out to not be important at all and it's only a nice to have when leaning back watching a movie or something. Anyway I'm satisfied!
Written by a customer while visiting Staples
Customer Rating
1
DONOT BUY this if you are over 5'10 and 180lbs
on August 21, 2021
Posted by: Ranjit Kumaran L.
The chair is too small I am an average built person and this chair feels too stiff and small. There is no lumbar support at all.
Written by a customer while visiting Staples
Posted by: powderkegday
Verified Purchase:Yes
The neck rest was lodged in my shoulder-blades. It's designed for someone 5'4 at the most. Removed the headrest (which was a big part of why i bought it) and I can actually sit in it at least. But that's after the first one showed up broken and they sent two replacements
Written by a customer while visiting Staples
Customer Rating
5
Love this chair!!
on August 19, 2021
Posted by: Great ergonomic chair..love it
I sit for prolonged periods since I work remotely from home & was experiencing back pain. I bought this chair & its been terrific. I love it! It's extremely comfortable & my back pain is gone. I highly recommend it.
Written by a customer while visiting Staples
Customer Rating
5
Helen chair
on August 19, 2021
Posted by: PATRICK M.
Best lumbar support that I gave found so far!
Written by a customer while visiting Staples