I like my purchase so far. It provide the adequate support on the back and neck! Not soft that you can sink in but very comfortable for me who sit about more than 5 hours in front of computer! Haven't developed any aches yet! Love the color as well!
I am 5'10 tall and Hyken fits me better than the Dexley which is a bit too large. Very comfortable and the lumbar support is great. Build quality leaves a bit to be desired but given the price it is not a real complaint.