Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
4
Great quality
on September 1, 2021
Posted by: JOE D.
The only complaint I have is the head rest does not allow for enough adjustment. I had to remove the head rest. It was too low for the length of my back and neck but for others I am sure it’s just fine
I had Herman office chair at office before. I was looking for the similar one for my working from home chair. And I found this one on staples. It's very good and comfortable even with a head rest.
Waited about 2 weeks for this chair assembly was easy enough and pretty self-explanatory. Once fully assembled I finally sat down to then realize that my shoulders touch the headrest when sitting upright. My head sticks out about 6" over the headrest and you can't actually move the headrest up or down vertically. So my shoulders touch the headrest where my neck should. Super uncomfortable. I'm 6'2" so taller than most but definitely not out of the ordinary. You can move the headrest to different positions but it does not actually change the height (by much). I could just take the headrest off but then why would I buy this particular chair? I'm returning it and getting something that is not so poorly designed.
My cousin told me about this chair and I tried it there and it seemed to be comfortable. It is easy to assemble and comfortable especially the head holder is a nice feature.
I was hesitant at first but then I saw the 9 000 reviews and I was like whoa something must be right about this! I decided to take the plunge and purchase it. I have not regretted it it's very comfortable and ergonomical while on the PC. I got this for work. Love it!