Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5
Happy Customer
on September 6, 2021
Posted by: JW
Great Chair. Love it
Written by a customer while visiting Staples
Posted by: JESSICA B.
Verified Purchase:Yes
I sat in so many office chairs and this was by far the most comfortable. LOVE the head rest and the reclining feature and the grey is a nice option instead of all black. Shipping was super fast and the best part is it was SUPER easy to put together — 30 minutes max.
Written by a customer while visiting Staples
Customer Rating
3
Happy at first; not now.
on September 6, 2021
Posted by: Mike T
Bought 8 of these for my desk and conference table. Back and head/neck support are good. Seat was good at first but I've found it becomes uncomfortable after prolonged use. Two significant problems: 1. Foam insert/form at front of seat has broken away on all of the chairs (3) that see frequent use. I am constantly pushing them back in place only to have them move out of position again within an hour. What's more chunks are ripping out of the foam as it is dragged back off of the underlying plastic. I went to my local Staples to ask about buying replacement foam inserts. I was told that they do not sell such parts and that I should just buy new chairs! 2. The texturing on the armrests abrades my elbows whenever I work at my desk wearing a short sleeve shirt. Pretty painful (and occasionally bloody). I wound up putting microfiber towel "sleeves" around the armrests as a fix. That has worked so far but it was a nasty lesson. Recommendation: they are OK as light use conference table chairs but not as daily use desk chairs.
Written by a customer while visiting Staples
Customer Rating
5
Comfortable
on September 6, 2021
Posted by: KELLY W.
good office work chair. helps support
Written by a customer while visiting Staples
Customer Rating
5
Very Nice
on September 6, 2021
Posted by: ALLEN B.
This is a really comfortable chair. I've only had it a couple weeks but so far I'm impressed. I like the head rest and the ability to adjust the tension for recline or lock into a few different positions. I can sit in this chair for hours without getting stiff or sore.
Written by a customer while visiting Staples
Customer Rating
5
Terri chair
on September 6, 2021
Posted by: P.A.
This chair is very comfortable for long stretches at the desk and gaming.
Written by a customer while visiting Staples
Posted by: SUE ELLEN B.
Verified Purchase:Yes
I had to remove the head rest as it was uncomfortable and would not hold that adjustment. The lumbar back support does not hold its position either. I do like the adjustable arm heights and the seat to floor adjustment.
Written by a customer while visiting Staples
Customer Rating
5
Hyken Chair
on September 5, 2021
Posted by: ROSEMARIE S.
The Hyken chair is just what I needed. It was easy to assemble and is very comfortable.
Written by a customer while visiting Staples