Chair is nice and easy to assemble with included wrench. The problem is that I am 6' tall and the seat is too short and the head rest is very low and hits my shoulder blades at its maximum height... needs to be about 3" higher so I must remove it. The chair is nice but realistically only for shorter people... probably 5'6".
Was looking for a comfortable office chair that would last me for a long time without breaking the bank and I fell in love with this one. Not only that but it arrived the next day and the instructions where incredibly easy to follow.
Pros: SUPER easy to assemble. I can't put anything together and this was so easy. Like 6 steps of screws. EASY easy. It's the only reason it got 2 stars instead of one. Cons: Literally everything else. I have no idea how this has such high ratings. I have wide hips and they don't comfortably fit in the seat. I'm 5'10'' and the headrest is too short for me. Best for someone under 5'8''. Last but not least the seat itself... it's SO uncomfortable. My butt was hurting after sitting in it for like minutes. Thankfully it was easy to put together because I will be taking it apart for a very prompt return. I'd say if you're taller than 5'8'' and weigh over 225 pounds I would definitely NOT get this chair.
This is a good looking chair. It's comfortable but the wheels are incredibly difficult to insert. The most difficult part of assembly. The seat is short..Because of the hard plastic I don't feel comfortable yet leaning back in it. The headrest is decorative but doesn't provide much support. I do like the lumbar cushion. The instructions and diagrams are straightforward. Staples has excellent customer service. Replaced the first defective one in a few days..And picked up the return. This is a narrow chair though. Not sure if I would recommend. I probably should've waited and spent more money for a different chair.