Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
4 out of 5
4
Excellent chair
on September 19, 2021
Posted by: GEORGE B.
Would be 5 stars except headrest is too low for a tall person over 6 feet.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good chair
on September 17, 2021
Posted by: ERIN K.
Verified Purchase:Yes
It's a good chair. All the features I was looking for in chairs more expensive
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Problem with extended use
on September 17, 2021
Posted by: Swordfsh2
My son and I both got this chair over a year ago. He is 5'11" and I am 5'6". Neither one of us is heavy. Chair seemed OK at first but when used for long stretches of time the edge of the seat presses into the calf of the leg. That can be quite sore. If you expect to spend long periods of time in the chair consider a different choice..
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Not for short persons
on September 16, 2021
Posted by: J.A.B.
Fine chair. But if you're short like me (5'3" you might find this chair uncomfortable. I had to return it.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
1 Year In - Very Comfortable Chair
on September 16, 2021
Posted by: Eric W.
I've been using the Hyken chair for around a year now and it has been the best chair I've ever owned. COMFORT - I'm a 5' 8" 165lb male and this chair fits and holds me well. If you are taller the headrest will be an issue for you; I just snuck under the point where it would poke me in the shoulders. I would highly recommend the chair as a comfortable option for everyday use. I generally use the chair for at least 8 hours a day 5 days a week; sometimes extending that time with evening gaming sessions. Even at the comfort level it provides I would still recommend stretching every hour or two to avoid cramps. The armrests have firm padding that supports the arms well but I removed them after a few months to make playing guitar easier while seated. The ability to lock and unlock the chair lean is a nice feature and I've found myself just reclining in the furthest notch to relax at times. DURABILITY - After 1 year of use all components are still fully functional. That said the thick foam strip at the front of the seat does have a tear in it from where it comes into contact with the structure of the seat while under compression; however this does not affect comfort or usability and is not noticeable unless you look at the chair from underneath. The armrests also developed a slight break in the shell at the rear from putting pressure on them when adjusting myself in the seat. QUALITY/VALUE - I would say the build quality of this chair matches the price you pay for it. I have a feeling this chair will last me at least a few more years. I've never owned a mesh chair before this so I'm not positive about the material's long-term durability. The only part that doesn't seem very solid is the back lumbar support. It's made to slide up and down but always seems to get pushed down to the lowest setting. This isn't a huge deal but I would like to see this made more solid in future builds. CONCLUSION - I'd highly recommend this chair for everyday use especially if you work a desk job. Your comfort and health are important and this chair definitely helps support those aspects.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Returning.
on September 16, 2021
Posted by: SARA L.
The actual seat is very comfortable and I really like it. The back is not quite tall enough and the headrest is AWFUL. Like so bad. So hard to get installed right (the angle is like woah so awkward) and it barely moves and pushes your neck forward. Love everything except the head rest and wish the back was about 3 inches taller.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great product
on September 16, 2021
Posted by: RAFAEL M.
It is what I need. Perfect for my back.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable
on September 16, 2021
Posted by: CRAIG B.
Great lower back support.
Written by a customer while visiting Staples
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