Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.5
(11,979 Reviews)
Rating breakdown 11,979 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
79 out of
105)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
Not a bad chair
on September 7, 2021
Posted by: MICHAEL W.
I like this chair very much. I purchased many chairs in my life time and this one is the best comparable in price and performance. I pick this one because there is no vinyl material or imitation leather these materials will automatically decomposed after a period of time. The bottom stand is very strong and the wheel is easy to roll. Good back support and headrest.
Written by a customer while visiting Staples
Customer Rating
5
Happy Customer
on September 6, 2021
Posted by: JW
Great Chair. Love it
Written by a customer while visiting Staples
Posted by: Syed M.
Verified Purchase:Yes
Love the red color. Wasn't difficult to build.
Written by a customer while visiting Staples
Customer Rating
3
Happy at first; not now.
on September 6, 2021
Posted by: Mike T
Bought 8 of these for my desk and conference table. Back and head/neck support are good. Seat was good at first but I've found it becomes uncomfortable after prolonged use. Two significant problems: 1. Foam insert/form at front of seat has broken away on all of the chairs (3) that see frequent use. I am constantly pushing them back in place only to have them move out of position again within an hour. What's more chunks are ripping out of the foam as it is dragged back off of the underlying plastic. I went to my local Staples to ask about buying replacement foam inserts. I was told that they do not sell such parts and that I should just buy new chairs! 2. The texturing on the armrests abrades my elbows whenever I work at my desk wearing a short sleeve shirt. Pretty painful (and occasionally bloody). I wound up putting microfiber towel "sleeves" around the armrests as a fix. That has worked so far but it was a nasty lesson. Recommendation: they are OK as light use conference table chairs but not as daily use desk chairs.
Written by a customer while visiting Staples
Posted by: SUE ELLEN B.
Verified Purchase:Yes
I had to remove the head rest as it was uncomfortable and would not hold that adjustment. The lumbar back support does not hold its position either. I do like the adjustable arm heights and the seat to floor adjustment.
Written by a customer while visiting Staples
Posted by: JESSICA B.
Verified Purchase:Yes
I sat in so many office chairs and this was by far the most comfortable. LOVE the head rest and the reclining feature and the grey is a nice option instead of all black. Shipping was super fast and the best part is it was SUPER easy to put together — 30 minutes max.
Written by a customer while visiting Staples
Customer Rating
5
Comfortable
on September 6, 2021
Posted by: KELLY W.
good office work chair. helps support
Written by a customer while visiting Staples
Posted by: GLORIA C.
Verified Purchase:Yes
After putting the chair together (hopefully I did it properly) I did not find the chair to be comfortable. I believe that I should have chosen a chair with a padded seat.
Written by a customer while visiting Staples