Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
Very comfortable
on October 5, 2021
Posted by: M.R.
Verified Purchase:Yes
This is a very comfortable chair I must say. I can sit all the way to the back. I used to 'slip' forward in my previous Lazy Boy office chair which was more expensive than this. The mesh material for the back and seat is a huge bonus for someone who has to sit long hours. Five stars!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Very comfortable
on October 4, 2021
Posted by: LEONARD
Verified Purchase:Yes
Very comfortable and supportive chair. Also very simple to assemble.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Failed after a year.
on October 4, 2021
Posted by: Shanenathin
Verified Purchase:Yes
The front cushion of the seat wore out less than a year after purchase. When contacting the manufacturer they argue with you about the part that needs to be replaced. They want to send only the cushion and not the whole SEAT section of the chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very good chair which breathes due to the mesh.
on October 3, 2021
Posted by: LES P.
Verified Purchase:Yes
I finally went shopping for a replacement chair for my desk at which I sit a great deal. I picked one very good chair. But then saw this one and tried it out. Very comfortable with good support for my rather trim frame. I liked it so much I bought it in addition to the other chair and put it in another room where I also have a desk. I thought if one does work or I tire of it this is an alternate. I haven't sat much in it yet but I really like it. And the other chair is faux leather so it doesn't breath like this one. Fairly easy to assemble but is a bit tricky as it comes in many parts so took a tad longer than the other chair. I just put on some happy music and went to work. Glad I got it.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
5 Stars
on October 3, 2021
Posted by: RICHARD J.
It was not very easy to follow the instructions for assembly but I finally succeeded and it's a very comfortable chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Does the job
on October 2, 2021
Posted by: LARA K.
I needed a chair to work from home because the wooden chair I was using wasn't cutting it. I went to Staples and sat one a few before settling on this one. I liked it because it's a little narrower than some of the others and the armrests fell in a more natural spot for me (they're about 18" apart). I left the headrest off because I thought it was a little weird but that's just personal preference. The mesh firmness is also just right (I rejected others for being too soft or too hard). My only complaint is that the mesh texture is kind of abrasive so I sat on it in shorts one time and regretted it. Easily fixed though by putting a blanket on the seat (or wearing pants). It was easy to assemble very clear instructions and labels on the parts. I'd personally recommend going to the store to try them out if you can but if not I can say that I'm very happy with my choice.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
FlexFit Hyken Mesh Task Chair Black
on October 1, 2021
Posted by: LORRAINE H.
Very comfortable for a mesh chair
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair for work from home
on September 30, 2021
Posted by: A.M.
Great comfort. Most of the controls are very well designed and adjustable. I use the chair almost 8-12 hours a day works well for me. The only improvement areas are as follows: 1. Lumbar support need to be firm it always slides down to the lowest most position I have to manually slide it back up. 2. Neck support could have up and down adjustment it only moves at an angle in 3 spots but not up and down.
Written by a customer while visiting Staples
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