The one in the store seemed very supportive but once it was put together in the office it didn't have enough seat or lumbar support for me although I am a bit overweight.
Chair is reasonably comfortable in the seat arms are very limited in motion. The hydraulic unit on my chair does not stay at its setting so while I raise the chair it lowers incrementally while sitting. Infuriating. Replacement part is back-ordered two months.
Fits my 5'3 height very well. I do not feel like I'm getting swallowed up by my chair. My hips and back do not hurt after sitting for an extended period of time.
The chair is comfortable but it’s not great. You can’t adjust the arms to extend outwards only up or down. So if you need extra space on the seat you won’t get it. The wheels work great when there are no weight in them. I like the head rest and how the chair can recline back. I don’t like how it’s not adjustable other than height and the lock only has one position. Task chairs are expensive but I guess I expected more for spending almost $300.