Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
2
Wheels don't swivel and scrape the floors
on December 2, 2021
Posted by: JOHN T.
After reading all the reviews I was excited to order this chair. It went together fine and the instructions were excellent. The chair is awesome as long as you do not move... The wheels on it that are supposed to 'swivel' when you change directions do not swivel. I'm 200 lbs and this chair is used on oak hardwood floors with an office mat on top. The chair is scraping the mat when I scoot in or out and I'm sure flat spots will wear on the wheels before long so this thing is going back - sad as I already tossed my old chair.
Written by a customer while visiting Staples
Posted by: S. P.
Verified Purchase:Yes
This is my 2nd hyken task chair. First one is working wonderfully but I moved and had to leave that one. Didn't think the red would look nice in office but it looks wonderful as well. As I work from home I've sat hours in this chair with little to no back pain or discomfort.
Written by a customer while visiting Staples
Posted by: Brian
Verified Purchase:Yes
The chair is pretty comfortable and has many different ways to adjust the fit. On the whole it's decent. But the seat cushion is created and held in place by a foam piece which for me keeps sliding out of place. The headrest is also not very adjustable—it rests quite low and forward (toward the front of the seat) so I never used it after the first day. Overall it's a comfortable chair. But with the seat falling out of place and the headrest not usable I don't think it's worth the price.
Written by a customer while visiting Staples
Customer Rating
3
Very stiff-feeling
on November 30, 2021
Posted by: PAUL A.
I like everything about the chair except for the leaning forward default and the resistance to lean-back even when set to minimum resistance.
Written by a customer while visiting Staples
Customer Rating
5
2nd one purchased
on November 29, 2021
Posted by: JEFFREY S.
Bought 1 for myself earlier in the year. Works great and super comfortable. So when my husband got a remote job we got a 2nd. Equally good. Helps to have a 2nd person for assembly but not too difficult.
Written by a customer while visiting Staples
Customer Rating
5
Comfortable chair
on November 28, 2021
Posted by: JOHN M.
Easy to assemble and it's very comfortable all day long! I definitely recommend it.
Written by a customer while visiting Staples
Posted by: RICHARD B.
Verified Purchase:Yes
Removed the headrest. It is poorly positioned uncomfortable and interfered with my trombone playing.
Written by a customer while visiting Staples
Posted by: VIPUL S.
Verified Purchase:Yes
The best office chair you can find. I have bene using this now for more than a few months and it is very comfortable.
Written by a customer while visiting Staples