I bought this chair at my local Staples store. It was very easy to put together. After 2 weeks of using this chair to work from home I have confirmed that it is much more comfortable and ergonomic than my old chair. The only way it could be even better is if the tilt of the headrest was adjustable. Overall I’m very happy with this chair.
The chair is nice and all but it has a problem with the pneumatic cylinder. I got this chair 2.5 years ago and after 9 months the cylinder broke and always lost height over a few minutes. Staples replaced the chair for free and now after almost 2 years the same issue is happening on the new one it loses height slowly until it bottoms out.
I am a data scientist working from home. I needed a good chair that I am comfortable sitting on for long hours but I also did not want to spend $2000 for a chair. I bought this chair after watching a YouTube video that recommended it. I tested it at Staples but they didn't have any in stock so I ordered online. The chair is great and ergonomic. I like the head rest and the ability to lock it at an angle so that when I think about a problem I can relax my body. But I wish it was a bit larger. I am 5' 11" and 163 lbs for your reference. I think if you are taller than 5' 11" then the head rest may touch your shoulders. I have set the head rest to its highest position and it is fine for me. It seems to be durable but I have owned it for just a couple of weeks so I'm not sure about that.