Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
3 out of 5
3
Mesh office chair
on February 14, 2022
Posted by: KAREN C.
The chair is fairly comfortable. Had to change out the wheels as they were difficult to roll.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Liked everything except for the lumbar
on February 14, 2022
Posted by: BENJAMIN E.
The lumbar support bar arc is too sharp the highest setting is too low and the adjustment mechanism slips. Either the bar needs to be more adjustable (e.g. angle height) and the slope gentler or it needs to be removable. Otherwise I think it's a great chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on February 14, 2022
Posted by: GEORGE B.
Comfortable. Easy to assemble.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable
on February 13, 2022
Posted by: CECI
This chair is comfortable and the mesh allows air to go through so it is not hot to sit during long periods.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Comfortable but quickly broke
on February 13, 2022
Posted by: Jeremy W.
Verified Purchase:Yes
The chair was pretty comfortable it breathed well being made of mesh. It leaned back a bit too far for my taste and only had 3 settings: straight all the way back or slightly tilted. The biggest problem is how it broke within 6 months. The back of the chair which is made of cheap metal completely broke near the screws. Very unsatisfied by the quality.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on February 13, 2022
Posted by: MARK H.
I love this chair and now have purchased a total of 3 over a couple of years. One for my office one for my home office and one for my wife's office. if I ever need another office chair this is what I will buy.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Approved by my Chiropractor wife!
on February 13, 2022
Posted by: DARREN D.
My wife’s a Chiropractor and says this is a great ergonomic chair. My back doesn’t hurt from sitting anymore! I got one for my home office & I liked it so much that I went back for another for work! Highly recommend. Best office chair I’ve ever owned.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Not built to last
on February 12, 2022
Posted by: Kenneth
While I thought the chair was overall decent at the start with adequate lumbar support with the only downside being the rather stiff mesh. Overtime the chair has just started to break down with the screws of the lumbar support repeatedly coming out and the armrests leather cracking and separating between the layers. While it was decent at the start after less than a year of use I do not recommend the chair for the price point it is at.
Written by a customer while visiting Staples
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