Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
1
Terrible
on January 31, 2022
Posted by: Melissa S.
Put this chair together less than 24 hours ago and have already requested a return. The lumbar support is terrible for someone who is 5'2". It has limited adjustability and sits in the wrong spot. The arm rests also have limited adjustability and can definitely go lower for someone my height.
Looks comfortable and ergonomic. Feels that way the first week or so but it was a lie. Realizing it has been causing my back pain for months. The cost of going to the chiropractor has been much higher than the price of the chair or any savings versus buying a much better chair. Awful design. Seat slopes down and backwards. Front hard plastic edge digs into the back of your legs. And from appearances my chair seems to be in great shape hasn't been abused in anyway - it's not like chairs leave an office/apartment. Highly don't recommend. I've had the chair just over a year and am getting rid of it asap. DO NOT BUY. 0/10
It's a nice chair but I think it's more appropriate for people over 5'8". I'm about 5'8" and the adjustable lumbar support at the lowest setting is still too high. If the lowest point of the adjustable lumbar support was 1-2 inches lower it would be flawless.