Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
Best chair for short people.
on November 27, 2025
Posted by: Writer
So adjustable. I am a 5'4" and I have never had an office chair so comfortable. My feet touch the ground and the other adjustments make it even more comfortable.
Written by a customer while visiting Staples
Posted by: Adam D
Verified Purchase:Yes
Awesome chair. Super comfortable at a great value. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Eric
Verified Purchase:Yes
Too small, it gave me back pain. Don't buy if you appreciate your back unless you fit in a small chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5
Best Chair Ever
on November 25, 2025
Posted by: Accounting
Have had this chair over 10 years and still in perfect condition. Everyone in the office tries to steal it from me.
Written by a customer while visiting Staples
Posted by: Allie S
Verified Purchase:Yes
Very sturdy chair, comfortable and was easy to assemble. Especially like that you can adjust height & arms.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: L Me
Verified Purchase:Yes
Difficult to assemble. Not comfortable. I would have returned this, but the great effort to disassemble, box and return was not worth the additional time and effort.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
4
Ok chair
on November 18, 2025
Posted by: Heather
This chair was a nightmare to put together by myself. It was easy until you had to attach the back to the seat. That part took me hours. The seat is very firm.. I thought that there would be some moregive than this, but its ok.the chair naturally leans back too far for me to have support while im sitting up working. i would like the lumbar support to be a little deeper, this doesn't feel like enough, though it is nice to adjust the height. the headrest on the back of the chair was hard to put on too. the depth of the hole where you have to attach two screws to the back of the chair is like two inches, and the screws are only 1/2 in long, so it was really frustrating putting the headrest on as well. The arms are adjustable but they seem to more too easily. Finally, its taller than i expected. at the lowest setting, my feet graze the floor but do not lay flat. I am 5 foot 6. maybe its just my big but ruining everything, but the height is something to consider. maybe that is a plus for you, since its for tall people. Im going to keep the chair, im just trying to be specific in my review for future buyers.
Written by a customer while visiting Staples
Posted by: SUSAN S.
Verified Purchase:Yes
the chair is very good, but the lumbar cushion sticks out a lot, WAY TOO MUCH, you can't minimize, only maximize it, and the lowest "setting" is very extended, to the point where you feel like you will slip off the chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples