Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
Nice Chair
on July 26, 2022
Posted by: KARTHIKA M.
Verified Purchase:Yes
It’s very comfortable and headrest is awesome
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
so far great!
on July 26, 2022
Posted by: TOM M.
just set it up a few days ago and have only put three work days into it. however easy to adjust head and lumbar support is great as well. as good as better than my old aeron chair!
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Too many parts
on July 25, 2022
Posted by: CECILIA L.
It’s not put together yet. I opened the box and saw many parts. I don’t understand why the manufacturers can’t put it together at least a little bit. Should have spent a few more $ and had the store do it. Ugh!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
No back pain
on July 25, 2022
Posted by: PRAMOD K.
Verified Purchase:Yes
The chair is comfortable in seating the back support is awesome which keeps your spine in correct position. Easy to setup and finally the with the money.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
New office chair.
on July 25, 2022
Posted by: RICH G.
Very comfortable and cooling over hours of sitting; it’s a great chair!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
A few issues one major.
on July 24, 2022
Posted by: BRIAN D.
The construction and quality is pretty solid for the price point. For me the decline rear of the seat pulls me into the decline and creates a posterior tilt for my pelvis. The lumbar support is too narrow for me and needs a more gradual change like the Union & Scale™ Essentials Mesh Back Fabric Task Chair. It also should have more adjustable range. The problem with my chair's lumbar support is that it does not stay in place. I will adjust the lumbar support to a comfortable height and a little while later it will slide back down. The head support could use more adjusting options such as height. It currently supports the base of my skull and not back of my head. Leaning back in the chair is quite nice and the arms are easy to adjust in height. My biggest concern is the forced posterior tilt. If all these issues were addressed this would be an amazing chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Nice buy
on July 24, 2022
Posted by: AHMAD T.
Verified Purchase:Yes
Strong chair and comfortable for long hours of work . My staff loved them. my only draw back is that it the arms don't have lateral adjustments for large people.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Best chair ever!
on July 23, 2022
Posted by: LAJON T.
Verified Purchase:Yes
The most comfortable office chair yet. I am really impressed with this chair.
Written by a customer while visiting Staples
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