Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,023 Reviews)
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Posted by: Vj
Verified Purchase:Yes
Still new, it appears to be a strong chair for the price with very good back support which was a big factor.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: AG
Verified Purchase:Yes
Good quality for the price
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Suzy
Verified Purchase:Yes
Comfortable and supportive. Wish we would have ordered two of these instead of trying the LazyBoy too. Definitely prefer the Staples Hyken Pro Ergonomic
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Day writer.
Verified Purchase:Yes
Just the right amount of support in the lumbar region.
Written by a customer while visiting Staples
Customer Rating
5
WFH - Review
on September 15, 2026
Posted by: Derrick
Recently purchased this chair, installation was easy. I also work from home and sitting in the chair for over 8 hours is really comfortable!
Written by a customer while visiting Staples
Customer Rating
1
BE WARNED! Bad seat configuration, bad purchase
on September 15, 2026
Posted by: unfortunateman
Really bad seat configuration. Not a natural seating position. Not comfortable at all. The seat itself is in permanent reclined position, the back is also a bit reclined. Back hurts when trying to work. Can't return it since it has been over 15 days. The lumbar support protrudes in a way that stabs your lower back. $250 down thedrain.
Written by a customer while visiting Staples
Posted by: Mike Brassard
Verified Purchase:Yes
I bought the XL because I have a Helen Pro and I like it, but the lumbar support does not go up high enough to support my lumbar properly. The XL is very large and well built. I’m 6ft-4in tall and between 260 and 280lbs. I sit in the chair on its lowest setting and it makes me feel like a small child. Unfortunately the lumbar support does not stay in position. It travels downward throughout the day. What a shame.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Rick
Verified Purchase:Yes
This chair includes easy to understand instruction making assembly easy. Done in about 20 minutes. Chair is comfortable and adjustable. The head rest only utilized two screws and easy to remove if not a fan.
I would recommend this to a friend!
Written by a customer while visiting Staples