Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Posted by: KEN F.
Verified Purchase:Yes
Very easy to put together and very comfortable.
Written by a customer while visiting Staples
Posted by: Elmo Sez
Verified Purchase:Yes
We purchased two of the Union Scale FlexFit chairs (one black one blue) prior to buying a red/maroon one for a close friend. These chairs are--in a word--AWESOME!! For back pain sufferers these are truly ergonomically comfy. Aesthetically pleasing in overall design and color. An invaluable asset to any business or home office.
Written by a customer while visiting Staples
Posted by: DAN H.
Verified Purchase:Yes
The Hyken chair requires significant "customization" after assembly to make it even reasonably comfortable. Mesh seat: I weigh 150 pounds but the mesh sinks when I sit on it. It's like sitting in a deep hole and is bad for the hips and spine. I had to insert a large foam cushion AND a gel cushion between the mesh and underlying plastic frame to make it passably ergonomic. Lumbar support: Digs into my back. Had to insert an extra foam cushion between the lumbar support and the mesh on the back of the chair. Also had to duct tape the support to keep it from sliding up and down during use. It doesn't stay in place. Headrest: Had to tilt my head too far back to use it. To make it usable I had to attached a car seat neck pillow to the front. Also the mounting holes and bolt channels on the back are misaligned. I have to periodically retighten the bolts to keep the headrest from falling off the chair. Purchasing this chair was a "test run" to see if it would be worth buying 30 more for my workplace. It looks nice. But it's poorly designed and sloppily constructed even for the price. I definitely won't buy another and I doubt this one will last more than a few years.
Written by a customer while visiting Staples
Posted by: JAMILA F.
Verified Purchase:Yes
Great chair easy to put together and very comfortable. Definitely recommend
Written by a customer while visiting Staples
Customer Rating
3
Back doesn’t adjust and lumbar support pinches
on September 16, 2022
Posted by: LA
Decent chair with the mesh. Unfortunately with my torso the neck rest is too low and prevents me from sitting all the way back comfortably. Problem could be fixed by raising the back by 2 inches or raising the neck rest by the same amount. Neither is an option. The lumbar support is sharp on the sides. After some time of sitting it gets really painful.
Written by a customer while visiting Staples
Posted by: JOHN S.
Verified Purchase:Yes
It's the first Chair to fit my back. Very comfortable
Written by a customer while visiting Staples
Customer Rating
5
5 stars all the way I recommend to everyone
on September 16, 2022
Posted by: AMANDA H.
Verified Purchase:Yes
The best chair ever. I first purchased this chair for work in 2016 and have since purchased 5 more out of necessity and quality. After 6 years of use the first one has started to shrink on its own but that's not bad. The best chair for sitting all day and helps with having a bad back.
Written by a customer while visiting Staples
Posted by: LORETTA N.
Verified Purchase:Yes
First mesh chair but it is the chair to have. Totally different dittin comgort than other chair.
Written by a customer while visiting Staples