Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
2
Cushion too thin for a 205 lb man
on January 19, 2026
Posted by: discostu86
This chair is excellent, except the cushion was uncomfortable. The cushion bottoms out. The chair says up to 275 lb… well I’m a 205 lb man, 6 ft 0.”
Maybe my chair was part of a defective lot? When I returned the chair to Staples, they put it out on the sales floor near another supposedly identical Hyken Pro. I went back and forth between that Hyken Pro and the one I returned. The other one had a better cushion which did not bottom out when I pushed on it with the same force.
Maybe my chair was part of a defective lot? When I returned the chair to Staples, they put it out on the sales floor near another supposedly identical Hyken Pro. I went back and forth between that Hyken Pro and the one I returned. The other one had a better cushion which did not bottom out when I pushed on it with the same force.
Written by a customer while visiting Staples
Posted by: B^2
Verified Purchase:Yes
This chair is adjustable and comfortable enough until I get out of it. It is an unequalled static generator. Even sitting down for a few seconds results in a sharp zap after I stand up. Annoying enough lower this chair's rating to 3 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Arty
Verified Purchase:Yes
Great chair! It is very supportive and well built. It was easy to assemble. I really like the mesh seat. I usually don't care about the head rest, but this one does feel good! I highly recommend this chair!
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
3
This is a wonderful rugged chair, just not for me.
on January 10, 2026
Posted by: rudyk
Verified Purchase:Yes
I weigh in at 275 pounds at 6 feet and I thought this chair and price was perfect for me. To totally need this chair you need to be about 400 to 500 pounds and be over 6 foot 5. It was just way too much for me.
Written by a customer while visiting Staples
Posted by: Deyan
Verified Purchase:Yes
I've bought two of these for two different desks at home and have been very happy with them.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Ted
Verified Purchase:Yes
The chair is fine, but if you are a taller person (6 feet or higher) the headrest is basically useless. Even at the highest setting it rests at one's shoulders. I took it off. The chair is comfortable otherwise.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: emiliosic
Verified Purchase:Yes
At this price point, this is a very nice chair, after using it daily for over a month.
Assembly is easy enough like most chairs. The Hex key required to put it together is included. It requires few steps and it's documented, with well organized hardware.
Assembly is easy enough like most chairs. The Hex key required to put it together is included. It requires few steps and it's documented, with well organized hardware.
The seat cushion is a molded, dense foam. The back is all mesh, which I want, with a pronounced, and adjustable lumbar support.
The headrest provides some adjustment.
The recline angle can be locked in at a preferred angle, and of course it has pneumatic height adjustments.
Also the angle of the seat cushion has three settings.
The height of the armrests is adjustable and they can also swivel a bit.
The headrest provides some adjustment.
The recline angle can be locked in at a preferred angle, and of course it has pneumatic height adjustments.
Also the angle of the seat cushion has three settings.
The height of the armrests is adjustable and they can also swivel a bit.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Leroy B.
Verified Purchase:Yes
It’s a decent chair for the money, however you get what you pay for. The ergonomics are fair. It’s comfortable. I wish it had adjustable (front and back movement) arm support. If you have a budget for a chair, I would say at least double or triple it. You we will be spending hours a day using it. It’s okay for me because I use it casually after work. This isn’t a work chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples