Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,023 Reviews)
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
1
Almost perfect except upper backrest.
on February 19, 2026
Posted by: Synth
The hyken xl is nearly the perfect "budget" office chair, its mostly plastic construction but it feels strong, the seat incredible, its a good width, very well cushioned and the coil springs means it'll probably never flatten.
The arm resets are fairly large but well adjustable, they don't rattle or move a bunch like other chairs ive tried.
But then we get to the deal breaker.. the back on this thing is so reclined even in its most upward position its borderline unusable.
If they ever do a revision and push the upper part of the backrest forward just the tiniest bit this chair will be the big and tall answer
Written by a customer while visiting Staples
Posted by: JB
Verified Purchase:Yes
Great chair. Head rest, lumbar support. Adjustable height & tilt. Looks great too. Very comfortable. Easy assembly.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Bev P.
Verified Purchase:Yes
I purchased this chair for my 6’4” husband who was having back pain when sitting for long meetings. The chair offers such great support that he says he can get up pain free afterwards. And the head rest is an additional benefit to reduce neck and shoulder fatigue. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Kae E.
Verified Purchase:Yes
My partner and I have a height and build difference. Though he uses the chair majority of the time, I like how I can adjust everything to suit me when needed like the lumbar area, the recline and the armrests. It is comfortable and the mesh back allows air flow where the room it is in tends to be on the warmer side.
Written by a customer while visiting Staples
Posted by: J.Z
Verified Purchase:Yes
This model provides excellent support and comfort. It is easily the most worthwhile investment in this price range.The only improvement would be if the lumbar support could be adjusted more freely.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
4
Good price, easily assembled, good for tall folk
on February 6, 2026
Posted by: KevinT
Verified Purchase:Yes
Reasonable price for its type, easy to put together. Seat is comfortable. Materials seem quality for the price point. Specs online didn't provide height range details, so I purchased an XL gas cylinder elsewhere. I didn't need to - the included cylinder probably would have been fine. (I'm 6'2/188cm tall, with slightly shorter legs.)
I would prefer more range for the armrest options, and more control over the resistance offered when leaning back (plus a max lean back setting rather than it then being fixed at that angle at all times), but they're fine for what they are.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: JB
Verified Purchase:Yes
This is by far one of the most comfortable chairs I've ever been in. Most definitely recommend
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Lee
Verified Purchase:Yes
Great chair I sit for hours a day
I would recommend this to a friend!
Written by a customer while visiting Staples