Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
Second chair
on January 12, 2023
Posted by: D.E.
Verified Purchase:Yes
This is the second one of these chairs I have purchased. I purchased the first one 9 years ago and wore it out. It is still usable but the cylinder will lower at random times. I work from home and average between 40 and 50 hours per week. It’sa good chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good Chair:
on January 6, 2023
Posted by: Patrick B.
I purchased this chair to replace a Union and scale Dexley mesh chair. The Dexley mesh was good but the base cracked after 2.5 years. The company agreed to replace the part it is on backorder. That said it is on order and I purchased a new chair and am quite happy. I will use the repaired chair as a backup. Union and scale will support you on parts for 7 years. No need to buy the extended Asurion warranty. IMO
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable
on December 31, 2022
Posted by: Jah2244
These chairs are so comfortable! They're very adjustable. I am 4'10" and my husband is 5'11" and these chairs for both of us perfectly. The lumbar support is adjustable and firm. The head support sits in a way that feels natural. The mesh feels firm and sturdy. The only thing I'd change would be to make the arms pivot diagonal or move in and out. Great chair!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not for thick thighs
on December 26, 2022
Posted by: C.R.
Verified Purchase:Yes
This is a very oddly shaped chair. If you sit back in it the seat itself pushes against your thighs unless you have thin thighs or such a massive butt it sets your legs higher than the hump. The head rest is very uncomfortable it seems nearly impossible to get into a good position since it can only rotate. The maroon mesh looks great but is a bit rough if you generally sit with skin exposed to parts of the chair you're probably not gonna like it. The silver for the legs is kinda bad looking but it's sturdy. The wheels are the same wheels you get on most office chairs. Hopefully they won't clog up with long hair. The lumbar support is pretty nice? But again I can't comfortably sit back far enough to actually use it. I didn't even put the arms on (I never put them on computer chairs) so no comment on those. TL;DR: Made for a very specifically shaped person try it out before buying if you can. Still considering returning mine.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable Chair
on December 25, 2022
Posted by: MELODY F.
Easy to assemble myself. Comfortable chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Chair
on December 25, 2022
Posted by: SHIRLEY W.
Verified Purchase:Yes
I like the chair. My chair came in a box. The instructions are very easy to follow. Everything is color coded. Just follow the pictures. So simple not much to it. Wish I had made this purchase sooner. The chair features allow me to relax my neck and back.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very Nice Chair!
on December 24, 2022
Posted by: D.B.
The FlexFit Hyken mesh Task Chair has been an excellent chair so far. I think it is very comfortable the tilt features operate smoothly and the head rest is a real plus at times when I find myself kicking back in this chair. A good product at a good price and I would recommend!
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Do Not Recommend
on December 24, 2022
Posted by: David
The headrest is wayy too forward and is very uncomfortable had to remove..
Written by a customer while visiting Staples
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