My husband works at the computer all day and suffered from terrible back pain. Turns out it was his old chair. After one day of using this chair he noticed a huge improvement. There are so many adjustable parts that you can't go wrong. He is a much happier and more comfortable man with his new chair. It's worth every penny.
The stiffness of the back and seat make them very comfortable for work and I love that with the mesh I don't sweat and then stick to seat and back. So many things adjust that I can change based on the type of work I'mm doing - computer or reading mostly - and remain fully supported so that I don't get tired or have achy muscles. Putting the chair together was tricky and awkward enough that I'm glad that my husband was available to do most of that. He even need my help with holding onto one part while he fastened another.
I gave one of these to my assistant for Admins Day. Loved it so much I went right out and grabbed myself one too. I have chronic back issues. The pain I was experiencing from sitting most of the day has diminished greatly since using this chair.
I did not assemble it but was told that it was a little bit complicated. I cannot speak to durability as I have only had it a short time so far. I do love the neck rest and it is very comfy. Overall so far I am happy with this chair.