Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
4
Good for my home office
on September 22, 2013
Posted by: Paula K.
Would like the arms spacing a little wider but as this was such a good deal and cannot find this comfort and design to my specs elsewhere (and believe me I checked everywhere) cannot be anymore choosy!
Written by a customer while visiting Staples
Customer Rating
4
Comforable. Good features/price.
on September 19, 2013
Posted by: Paula K.
I've got two of these chairs done as two separate purchases. The first was with one of the Staples coupons the second when the model was on sale. I spend most of the working day in one of these chairs. The mesh fabric results in good weight distribution and nice airflow. Spending the bulk of the working day in this chair is more comfortable than the typical chair furnished in a Silicon Valley office. Being a big guy I did find the headrest adjustment did not have enough range. As initially assembled it would press on my shoulders when I leaned back. It was a simple fix to back off the mounting screws and shim above them to tilt the headrest back a bit for accommodation. Now the headrest is out of the way until needed and it's very relaxing when used. The chair is not as feature-rich as some. There are 3 positions for locking the tilt where some can be any position in the tilt range. I've used a number of chairs that have had many more adjustments: swiveling armrests fore/aft seat position etc. So this chair will either fit you or not (excepting the headrest alteration above). I recommend you go sit in one at a store; you can get a good impression of the fit and comfort in under a minute.
Written by a customer while visiting Staples
Customer Rating
5
Is this a Chair or a Soft Pillow
on September 18, 2013
Posted by: Paula K.
I have looked at this chair for sometime and finally decided to purchase. My question to myself Why did I wait so long?
Written by a customer while visiting Staples
Customer Rating
3
Headrest not adjustable
on September 18, 2013
Posted by: Paula K.
The headrest bit into my shoulders and I am 6' 1". The headrest was not adjustable in terms of height. Once the headrest was removed from the chair the chair was comfortable and usable.
Written by a customer while visiting Staples
Customer Rating
5
Very comfortable
on September 18, 2013
Posted by: Paula K.
The chair has a hammock feel. It distributes my weight evenly. It breathes and feels cool in the summer.
Written by a customer while visiting Staples
Customer Rating
1
Nice chair poor shopping experience.
on September 16, 2013
Posted by: Paula K.
I was looking forward to adding this chair to my home office after reading the reviews. Unfortunately I purchased this in-store and when I got the package home it appeared it had already been opened and re-taped closed by the store. The box had damage as well. This was not sold to me as an "open box" item - I was under the impression I was getting a new product. The components of the dis-assembeled chair were just smashed into the box obviously not packed well and there were torn pieces of cardboard with tape from who knows what (probably the previous packaging). Missing items included the assembly instructions and all the screws and tools to assemble. I did contact customer service for the instructions and they emailed them promptly so I am pleased with that aspect. This was before I noticed their were no screws. Given the limited 14 day return policy I don't have time to wait for the missing parts to be sent to me and then find I don't like the chair after all so I returned it. Very disappointed. I was hoping to like this chair but the negative purchase experience outweighed the ability to even try it out.
Written by a customer while visiting Staples
Customer Rating
5
Good Quality Good Price
on September 13, 2013
Posted by: Paula K.
I had been searching online for different styles prices colors and quality. This meets all the features I was looking for. I sit at my desk for multi tasking hours on end and have to discipline my lower lumbar and this helps me accomplish that. Great support comfort and holds up to my small but hefty frame. The headrest is an added plus. However the only possible con I may have found is if you're shorter than 5'5" the headrest may not be of much use because you may not be able to reach it to enjoy it.
Written by a customer while visiting Staples
Customer Rating
5
Purchased one now we have three
on September 12, 2013
Posted by: Paula K.
We started with one chair assembled it without the arms and head support works well. We then purchased two more these are great chairs for a very reasonable price.
Written by a customer while visiting Staples