Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
4
A good chair for the money
on September 5, 2013
Posted by: Paula K.
I bought this chair because I couldn't afford the much higher priced Herman Miller chair. Also I like the fact you can take the arms off without affecting it's use if you play the guitar. Unless your real short the headrest is a nuisance. A couple assembly tips try to find a full size 5mm hex head wrench when assembling as opposed to the hand cramping little one they supply. When you get to the part where you attach the back of the chair to the base use a very small drop of oil on the screw threads and run them in from the opposite side you will screw them in when you mount the back to the base. I found this to be the hardest part of the entire assembly and it has the potential to strip the threads. If you run them through first and then assemble it will save you from a potential disaster. The longer arm of a regular size hex head gives you more control and really makes the assembly a snap. This chair is very comfortable and supports my back well. But I'm going to can the headreast. I'm 5' 8" and it digs into my upper shoulder blades.
This chair is the best I have ever used. When your job requires you to be seated all day you want comfort and with this chair that is exactly what you get. It is ergonomic so you adjust it to your body's natural comfort zone. The pneumatic seat height adjustment adjustable lumbar support adjustable tilt tension lock and T-arms make sitting all day less stressful. The mesh upholstery is on the back and seat so you get great ventilation. With a five year manufacturers limited warranty you just can't go wrong!
I received the chair a began to assemble it until I found the backrest screws would not screw in all the way. I initially thought it required power tools to assemble but then I saw that the screws were all the way in and were in fact not the right size for the holes. I'd advise better quality control on Staples part to prevent this happening to someone else. I'm most definitely not going to buy chairs from Staples again.
I bought this chair after a year-long run of bad chairs. Apparently that run is not over. Even though the seat reaches the back of my knees the seat begins sloping downward mid thigh. Therefore the leading edge of the seat digs into the back of my legs causing my legs to fall asleep and significant sciatic discomfort. The mesh seat offers no cushion for a user's tailbone. Though the back does recline the seat does not tilt. The back rest is the only saving grace of this chair. When unlocked it moves with you allowing constant support. Bottom line this chair is not worth the salary paid to build it the truck used to ship it or the bandwidth used to display it online.
My daughter works from home and spends approx. 10 hours a day in this chair. She loves it! We gave it to her for her 50th birthday - just to make her job more relaxing. The mesh makes it a cooler chair to be in for so many hours. It was a great buy and find. Thank you.