Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
Love my Staples Hyken Mesh Task Chair!!
on January 20, 2014
Posted by: Paula K.
I've searched forever for the perfect office chair and this is it! Being a small framed woman most office chairs are built for men and are too wide and too big. This chair is just right. The mesh has a lot of give and support at the same time. It feels bouncy and cushiony when you sit on it! And the neck and head support is great!! It feels so good when you lean back. This chair hugs and supports your back your butt and your neck. Its perfect!! I would highly recommend it!
Written by a customer while visiting Staples
Customer Rating
4
Just Right
on January 19, 2014
Posted by: Paula K.
I have had the chair less than a month but so far it looks and feels like a good-quality chair. It was easy to assemble it is comfortable and it's adjustable. It also looks nice and neat (especially without the head rest) so it really to "fits the bill." Although Staples originally shipped a chair to me quickly it actually arrived in a damaged box with a couple of broken parts. (This product really could be packaged a little better to avoid that type of problem....) But I called Staples immediately and company was very responsive in sending out a new replacement--which is great. (Now I'm just waiting for them to come and pick up the broken one.)
Written by a customer while visiting Staples
Customer Rating
5
Good chair
on January 16, 2014
Posted by: Paula K.
This seems to be a good chair and works well for me. I needed one that was ergonomically sound. I had someone assemble it at the store so I can't vouch for that part of the equation. So far I am pleased.
Written by a customer while visiting Staples
Customer Rating
4
Good value for the cost
on January 15, 2014
Posted by: Paula K.
I like everything about this chair with one exception; the headrest needs to be more easily adjusted. I am six feet tall and my shoulders hit the headrest. If the adjustment was easier to get to I think I could make it fit better.
Written by a customer while visiting Staples
Customer Rating
4
Don't judge a book by its cover
on January 10, 2014
Posted by: Paula K.
The use and flexibility of the chair has been sufficient for my office use. However the neckrest is not adjustable and I am petite making the headrest at an uncomfortable angle. I simply had it removed but would have preferred having a neck rest that could have given relieve to my neck. HOwever I spend most of my time in an upright position making a neckrest unnecessary in most circumstances in my daily activity. On the occasional oppportunities I would have preferred to have it adjustable to four inches lower. My main reason for picking this chair is the fit to my patite body size.
Written by a customer while visiting Staples
Customer Rating
5
Excellent choice!
on January 10, 2014
Posted by: Paula K.
This is the most comfortable desk chair I've ever used. The lumbar support is excellent. Being able to tilt back and relax while working is a plus. The chair is in my den where I have a TV. When I'm at the computer working on my photography I can sit for long periods of time. When I take a break I tilt back and relax in the chair and turn to watch a little TV. I'm so comfortable that I forget that I'm in an office chair! I also like the headrest. It gives my neck a break when I'm sitting for long periods of time.
Written by a customer while visiting Staples
Customer Rating
5
Desk chair
on January 9, 2014
Posted by: Paula K.
Breathes rolls well great for my arthritic neck problems. I had staples put it together
Written by a customer while visiting Staples
Customer Rating
4
Very comfortable for extended sitting
on January 9, 2014
Posted by: Paula K.
I would have given 5 stars as I like everything about this chair except the arms. They are slightly loose feeling. I have tightened the bolts several times now but afraid to tighten any further for fear I may strip the screws. Or worse yet pull them out of the frame. I know they might rattle a bit due to their adjustabliity but they wiggle just a bit too much to give 5 stars. It is not simply the area where they slide out to adjust height but also where they affix to the chair frame under the seat. Otherwise it is GREAT! It is comfortable to sit in the whole work day. Even on those 12-14 hour work days. I especially like the headrest feature during extended phone calls.
Written by a customer while visiting Staples