Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
2
No better than a Wooden Bench
on April 1, 2014
Posted by: Paula K.
I've been shopping around for several months for a good office chair. My back and neck are very temperamental due to old injuries and trying to find a chair that will work for me has been challenging. I spend about 6 hours in front of a computer although that can edge up to 10+ if I'm working on a big project. To date I've tried the Herman Miller Aeron Mirra 2 and Embody chairs. However at $790-$1350 for a chair it had better be absolutely perfect. The Mirra 2 came the closest but while my back felt wonderful my neck was killing me by the end of the third day. So I reasoned that if even the "best" chairs on the market wouldn't work I could go with a chair that would mostly work and put the difference in cost towards more chiropractic visits. Enter the Hyken. Assembly was fairly straightforward despite poor quality control and I got it together enough to test. Mesh back is good but it's too stiff in the seat and the seat edge digs into your legs. I'm 5'6" and lightweight so if it's digging into me I can only imagine what it will be like for anybody bigger. Second while the tilt lock is fine the seat itself doesn't move at all. It doesn't shift tilt or give at all. You can move it up and down for height but nothing else. It's like sitting on a wooden bench all day and it's awful! Wouldn't recommend this for anything but light casual use and even then I'd pick something else.
Written by a customer while visiting Staples
Customer Rating
1
Very Questionable
on March 28, 2014
Posted by: Paula K.
Question whether you want to risk purchasing something that may or may not have the correct parts for installation.
Written by a customer while visiting Staples
Customer Rating
5
The BEST
on March 27, 2014
Posted by: Paula K.
The best chaire ever
Written by a customer while visiting Staples
Customer Rating
5
Excellent Value - Comfort
on March 25, 2014
Posted by: Paula K.
I purchased this office chair after finally realizing what had been causing issues with other office chairs. Many office chairs connect the seat with the seat back so when you lean back both sections lean. The problem with this is that the front of the chair seat cuts into the back of your leg causing your leg from the knee down to experience the pins and needles sensation. This prevents lengthy sessions on the phone or at your computer. This office chair has the reclining mechanism between the seat and the back so this problem doesn't exist. In addition the mesh seat and back allows your body to breathe unlike the leather chair this replaced.
Written by a customer while visiting Staples
Customer Rating
5
COMFORTABLE AND STURDY
on March 24, 2014
Posted by: Paula K.
This chair is the most comfortable chair I have ever sat in. The head rest is soft and in the right place. The back of the chair has a brace for the back in just the right spot. I would recommend this chair very highly. The salesman told me to try it out and I looked at him as if to say this doesn't look comfortable when I sat in it I could not believe how comfortable it was. Any person with back problems should get this chair it is a great support when sitting in it. The design of this chair is unbeatable.
Written by a customer while visiting Staples
Customer Rating
5
Amazing comfort
on March 23, 2014
Posted by: Paula K.
Absolutely love this chair. The lumbar support hits in just the right place for my height the head rest is great.
Written by a customer while visiting Staples
Customer Rating
5
Fantastic value and all day comfort
on March 23, 2014
Posted by: Paula K.
I suffer from lower back problems and so sitting at a desk all day always represents a major challenge for me. So when I had to start working from home regularly I start the hunt for a chair that would help make the process manageable. I went to all the largest office supply stores in the area and the furniture stores too and spent ages sitting for extended periods in every seat I could find. I keep lists of all the ones that made my short list and went back many times. Many of the big loafer chairs that seemed comfortable at first really didn't prove that comfortable once I had narrowed it down to a few and gone back to spend more time in them (and yes I did get some strange looks in some stores for spending so much time sitting in chairs!) Given what a big deal it was for me and how much time I plan to be spending in a seat I was ready to spend as much as it would take for a chair over a thousand if necessary. But in the end there were a couple of things it came down to; good lumbar support good back and forth adjustment and proper head support. I was absolutely amazed after all my trials that it came down to this one chair as it just didn't seem expensive enough to be the best. As it was so inexpensive I decided it couldn't hurt to just buy it give a try for a while and by another if it didn't work out. So a month later and I am happy to say that it is a great chair to live with all day every day I feel comfortable and relaxed even after extended periods at my desk so it has met all of my expectations. Given all that it is such an amazing bargain and so I felt fully justified having a proper review so others can benefit.
Written by a customer while visiting Staples
Customer Rating
4
All Day Comfort
on March 23, 2014
Posted by: Paula K.
I have used this chair for a few weeks now and really like the comfort of it for all day computing use. At first I was not sure the mesh would be all that comfortable as I switched from a nice cushy office chair. However I find it extremely comfortable. I would like to see a few more adjustments especially with the arms. They do have a few however I am smaller framed so my arms do not rest on them as they should when typing. but I find this with most chairs.
Written by a customer while visiting Staples