Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
Computer chair
on April 8, 2014
Posted by: Paula K.
I found this chair to be very comfortable. I had purchased another chair at another store and within about 3 months the chair was not working properly. It would continually drift lower and it was by a furniture company who had a decent reputation. I was very disappointed with the previous chair. This chair is as I said quite comfortable and is nice looking as well. We also use the chair for television watching. My husband and grandchildren all use the chair. I purchase all my inks for the computer from Staples and have been very satisfied with all my Staples purchases.
Written by a customer while visiting Staples
Customer Rating
5
Very Comfy!
on April 3, 2014
Posted by: Paula K.
I am so pleased with this chair...after 3 spine surgeries finding a suitable chair is a real challenge. But the minute I sat in this chair I knew it was the one...great lumbar support perfect support for my head and arms (2 of those were neck surgeries). After a week of use I like it even more!!! Great buy and competitive with chairs 3 x the price! I love it
Written by a customer while visiting Staples
Customer Rating
4
A good value
on April 2, 2014
Posted by: Paula K.
Chair is heavy and comfortable. Assembly easy and straightforward. Price is reasonable.
Written by a customer while visiting Staples
Customer Rating
1
Never received an undamaged one
on April 2, 2014
Posted by: Paula K.
Yesterday I finished repacking the second office chair delivered to me. I am 78 years old with severe back problems and thought a new office chair would be right for me. The first box which weighs 60 - 70 lbs was upside down and the bottom (now top) was ripped open. I called Staples and was told to return it and don't remove the contents. I received another yesterday. The box was crushed and after unpacking found that parts were broken in many places. Also the bottom of the box was falling out. I called and asked what are my options since I do not believe I could get a chair that is not damaged..I called UPS last time and they could care less about damage. In fact their policy is to deliver to package no matter how damaged it is....wow. I finally decided after hearing options not palatable to me to return the item and cancel the order. I am an old customer of Staples but my body can not take any more. I will buy a chair from a store that will deliver a chair to me assembled and I am told that Staples will not do that. There is no way that the chair could get here from China without damage since the box is flimsy and there is no padding in the inside. Just a thin plastic covering over the unassembled parts but no protection at all. Looks like it could be a nice chair if it could ever get here undamaged.
Written by a customer while visiting Staples
Customer Rating
4
Great design easy to assemble.
on April 2, 2014
Posted by: Paula K.
Finally a well made chair designed to offer lower back support and ease of adjustment.You can truly adjust the chair to your own personal taste and all parts screw into solid materials so it should last a long time. The adjustable lumbar pad is a nice feature too allowing you to put the bump where you like it. In all I am very pleased so far with my chair and it was very reasonably priced.
Written by a customer while visiting Staples
Customer Rating
5
Love this chair!
on April 2, 2014
Posted by: Paula K.
We recently purchased the Staples Hyken Technical Mesk Task Chair...and what a chair it is! We were replacing a chair purchased years ago at Staples which served us well...good support and all but simply became a little tattored. Well in comes our new chair and comfort and support beats the heck out of the old chair. With recent back surgery this chair gives excellent lower back support which is super important these days. Really like the mesh feel and adjustability of arms and heigth along with the neck and head support. And it should be noted goes together easy right out of the box...no problems. I highly recommend this chair.
Written by a customer while visiting Staples
Customer Rating
5
Mesh Task Chair
on April 2, 2014
Posted by: Paula K.
I had originally looked at a similar chair over $200.00 and had my mind made up on that chair however when I went to the store they didn't have that $200.00 chair in stock so I was hesitant at first to purchase this chair for under $100.00 when I got back to the office and put it together it toke less then 5 minutes to do so. and instructions easy step by step any one can put it together as I sit in the chair for 8 hours a day this is the MOST COMFORTABLE CHAIR EVER ** I would recommend this chair - my back doesn't hurt with this chair .
Written by a customer while visiting Staples
Customer Rating
2
Not So Hot
on April 2, 2014
Posted by: Paula K.
I selected this model because it seemed to comfortable was rated (by Staples) as being good for extended periods of time and it seemed to be of a similar design to a much more expensive Tempurpedic model that was also at my local Staples. Overall it's not as comfortable for sitting in for long periods of time as the 15 yr old worn out chair it was bought to replace. It was a decent buy I think it was on sale for $129 ($100 off) when I purchased it but in retrospect I would opt for something else even if was more money. Pros - Easy to assemble. Very clear instructions and well designed packing for various parts. Lightweight and easy to maneuver Easy to adjust height etc. Cons - Headrest completely useless if you are tall as it is not height adjustable. I ended up removing it because it was rubbing on my shoulder blades and was very irritating. Poor lumbar support as the lumbar insert behind the back mesh of the chair is difficult to adjust and does not have a wide range of vertical movement.
Written by a customer while visiting Staples