Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
New Office Chair
on May 11, 2014
Posted by: Paula K.
I needed to replace an older chair that I have had for about 10 years. I purchased a Task Chair @ Staples and put it together without any trouble. It is the most comfortable chair I have ever had at home as I spend a good part of the day in it working on my computer. It has been very comfortable and has helped my back and neck (It has a head rest as well as a sturdy back). It is smaller and fits in my overcrowded computer room taking up less space. This chair was very reasonably priced and is all of what I wanted in a better chair for the money. Thanks Staples! This has been a very rewarding purchase!
Written by a customer while visiting Staples
Customer Rating
3
Great price for a mesh-back chair
on May 11, 2014
Posted by: Paula K.
I already had a nice Sealy model 9619S chair and bought the Hyken chair as a second one to use when my wife and I are Skyping with our grandchildren. At $130 it's a great price for a mesh-back chair assembled easily and is quite comfortable if you're just sitting there. However it's hard to adjust the tension up high enough on the seatback to suit me so when I lean back I tend to go all the way back to the stops. Also you can't adjust the headrest height you can only change its tilt to try and accomodate users of different body sizes. On the other hand my Sealy doesn't have a headrest so I guess I can just remove it if it bugs me (or my wife) too much. All in all a good buy and I'm satisfied.
Written by a customer while visiting Staples
Customer Rating
5
Comfortable and sturdy
on May 11, 2014
Posted by: Paula K.
Very comfortable and sturdy chair. Needed something with more back support to help promote good posture. This chair fulfilled all my expectations at a very reasonable price.
Written by a customer while visiting Staples
Customer Rating
5
great chair
on May 10, 2014
Posted by: Paula K.
This is the best "work" chair. It comforts supports and moves in all the right ways. Adjustments are easy to use. I look forward to sitting in this chair and look for the opportunity to do so. I am thrilled to have this chair in my home office and eliminate the old frumpy chair with a frozen position that tipped me forward. I was excited that Staples put this quality model chair on sale as I had put it on my wish list but was reluctant to spend the money. It was a good choice. I only wish I'd had it sooner than later.
Written by a customer while visiting Staples
Customer Rating
5
Staples Hyken™ Technical Mesh Task Chair
on May 9, 2014
Posted by: Paula K.
We like it so far. Initially the fabric in the seat seemed to have a slight tear perhaps a fray. So we took it back to the Staples store and the manager replaced it no questions asked. That was about a week ago. Since that time my wife has used it probably 2 hours a day. Did I mention it's for my wife? She's an university professor who also works from a home office as do I. But that's another story and we're about to exceed the 400 characters required to earn 5 bonus community points whatever the heck that means.
Written by a customer while visiting Staples
Customer Rating
1
Missing parts
on May 9, 2014
Posted by: Paula K.
Chair was delivered in a rag tag beat up box. Casters were missing. Called in to the number on the instructions. Been over a week still no casters delivered. Very disappointed in the product and customer service. To have shipped a box that was clearly damaged and had already been opened is inexcusable. I will order anything for delivery from staples again
Written by a customer while visiting Staples
Customer Rating
4
This is great chair
on May 9, 2014
Posted by: Paula K.
I like this chair. Very nice structure of the chair is back support. I wish the handles could have moved out little bit. I am really happy with overall chair. Great product for the price.
Written by a customer while visiting Staples
Customer Rating
4
Great but the headrest could be better.
on May 9, 2014
Posted by: Paula K.
I like all the things about the chair though sometimes it would be nice if the headrest were higher up. I could remove it if I wanted but I like it being there. The headrest swivels up sort of but it's not quite how I want it to. The armrests are small and not unnecessarily curved around like the chair I previously had which is what I wanted and the meshness is great. Assembly was easier than I was expecting. In general it is a functional chair more than it is a pretty chair which is the aesthetic I wanted.
Written by a customer while visiting Staples