Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
3
Decent Quality Ergonomic Chair
on May 30, 2014
Posted by: Paula K.
The home delivery took 4 working days which was not bad. The box was very large heavy and it did not come with handles. Inside there were 11-parts ready to be assembled. The heaviest parts were seat plate and gas lift. The instruction booklet was easy to follow (plenty of black & white illustrations). To assemble this chair took about 30-minutes for one person. For me the most difficult part was attaching seat plate. Two out of four screw grooving holes were not properly drilled down from the factory thus extra strength was required to tighten them. First impressions: Lumbar support adjustment arm & seat height were adequate and recline worked smoothly and quietly. But do not expect arm height to pivot inward to use the keyboard or outward to use the mouse (you would know if you have sat on one of those Herman Miller ® Loaded Aeron® Chairs). Were you looking for tension control? Do not bother - a mechanical feature is not available for this chair. Also the seat depth to support your thigh is not available either. Expect to hear squeak noises on-and-off. Since this ergonomic chair was made of decent quality durable materials (mostly flimsy plastics) 5-year limited warranty is good to have. Made in China.
Written by a customer while visiting Staples
Customer Rating
5
most comfortable office chair I've owned
on May 30, 2014
Posted by: Paula K.
This chair is so comfortable I'm tempted to use it elsewhere in the house. Although we got off to a bumpy start all is well now. The first chair I bought was put together overnight. When I got it home it would not elevate. OK call the store manager and made arrangements for chair #2. Second chair was the floor model and had some stripped threads when I got home so the back didn't stay in the correct position. OK - call the store manager who said come for another new one. This one we both tried out in the store. So happy to say I've had it a few days now and just wish I had gotten it sooner. Store manager Tonya was outstanding in her customer service....guess that's why I shop there whenever possible. Thank you Tonya and staff and thank you Hyken for a wonderful chair design!
Written by a customer while visiting Staples
Customer Rating
4
The Hyken Chair
on May 29, 2014
Posted by: Paula K.
This chair is great. Staples assembled it same day I purchased and it was ready for pick up. I love the various tweak-able features. The head rest provides great cervical support and the adjustable support is sweet too. I adjust it as my body requires to remain productive. Another great feature is the breathable mesh fabric no more getting up and down just to cool off during the day. Overall a really wonderful product. I have full intentions to purchase another two for my home office as well!
Written by a customer while visiting Staples
Customer Rating
1
Hyken Tech Task Chair NOT up to the task
on May 29, 2014
Posted by: Paula K.
This chair was to replace an 8yr old office chair whose wheel housing had snapped due to rolling over a 1/4" threshold with the wheel not rolling Since I am currently not able to walk during post surgery I needed a chair to get around in my small home with tight corners.that I could also depend on to place my knee to stand up to reach stuff. This chair seemed to fit the bill HOWEVER after only three days of use the hydralic lift started to fail to maintain its full extenstion with me in iit and after a week it loses altitude over night even with no one sitting in it
Written by a customer while visiting Staples
Customer Rating
5
Such a comfortable chair!
on May 28, 2014
Posted by: Paula K.
Honesly I ordered this chair a few weeks ago and finally made myself take time to put it together. It really didn't take that long so I should have done it sooner. It seems small once put together but works so well! The arm rests are exactly where I need them. It has a great lumbar support. And best of all this comfort comes in a small package. I can move the furniture around a bit in my small office since this new chair takes up so much less room than my previous manager chair. I like that it is smaller and more comfortable than my more expensive previous chair!
Written by a customer while visiting Staples
Customer Rating
5
The most comfortable office chair
on May 28, 2014
Posted by: Paula K.
I tested out several chairs in the store because I was hunting for a chair for myself and my direct report. We were wanting matching chairs to keep the office cohesive but we are not the same height so the choice had to be versatile and comforatble for both of us. I settle on the Hyken chair because even though it was not the most expensive chair it seemed to be the best quality. The options to adjust the height lumbar support attach the arms or not and attach the head rest or not have come in handy and have worked wonderfully for each of us to be the most comfortable.
Written by a customer while visiting Staples
Customer Rating
5
You will enjoy this chair.
on May 28, 2014
Posted by: Paula K.
Where I work we have chairs simular to this one. I wanted a chair just like the one I used at work but without the multi hundred dollar price. Lucky me this was on sale. I took me more time trying to decide when i would put the chair together than it did to actually do it. Got it put together in a half hour while watching tv. And wow. This chair looks sweet. Its strong for a heavy person and has a sleek design that makes you stop and look at it. I mean really . . . you will stop and look at this sharp smooth design when you put it together. I can easily sit tall or low. I highly recommend this to anyone that wants to sit and be on the pc and or watch tv for long periods of time. Oh and i started not to put on the head rest. Put that head rest on and lean back. It feels good. And if you want more room in the chair you can remove the arms easily. Try it with them and without it. The arms are designed to be an option. I kept mine but its nice to know i can easily remove them without changing the chairs structure. Highly recommended sturdy strong and comfortable chair.
Written by a customer while visiting Staples
Customer Rating
4
Great chair
on May 28, 2014
Posted by: Paula K.
So far so good. I recently purchased this chair because I sit at the computer for about 7 hours a day.
Written by a customer while visiting Staples