Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
Very Pleased with purchase
on July 19, 2014
Posted by: Paula K.
I've needed a replacement chair for my home office for quite some time now. Recent back/neck/arm pain finally got me motivated to make the purchase. I knew I needed something with more support than I've had in years past but I never saw something affordable. When I saw this chair at half the regular price I went to the local store to check it out. Honestly it didn't feel all that comfortable in the store but since most of the reviews I'd read were positive I figured I'd get used to it at some point. (plus I needed support more than comfort). After getting it home and a fairly simple assembly process it didn't take much more than a day for me to realize I made a wise choice. I'm surprised at how I like the mesh fabric as much as I do. I also appreciate the neck/headrest when I lean back. There were enough ways to adjust this chair to fit my needs. I've had the chair 30 days and have even had some improvement in the neck/arm pain! I know the improved posture has helped. I'd certainly buy this again.
Written by a customer while visiting Staples
Customer Rating
3
Decent chair but not as nice as it looks
on July 19, 2014
Posted by: Paula K.
I purchased this chair because it has a mesh back and seat and it looked to be completely adjustable. As it turns out it is only adjustable in three ways the seat goes up and down the arms go up and down and the back will tilt. The lumbar support is not adjustable and the headrest does not move up and down. Because of this I can not get this chair to fit me properly. The headrest is too low for me and I am only 5'-11" tall. Adjusting the back tilt is also a non-intuitive maneuver. You will probably need to read the manual to figure it out. The chair looks nice and it is comfortable to sit in if you can get used to it. It appears to be built sturdily so I expect it to last well. It is definitely cool because of the mesh and that is nice!
Written by a customer while visiting Staples
Customer Rating
4
Hyken Chair
on July 18, 2014
Posted by: Paula K.
It's very comfortable. Won't slide under computer desk a with a pull out keyboard but comfort is worth that inconvenience.
Written by a customer while visiting Staples
Customer Rating
4
I'm happy so far
on July 18, 2014
Posted by: Paula K.
I've only had this chair for 6 days but am very satisfied so far. I was actually looking at a low cost chair ($60 on sale) and a higher end chair ($299 on sale). The sales person in Staples showed me this chair which was between the price of the two chairs. Two priorities I had were accommodated by this chair as well. I am a short person and wanted the chair to have enough range in the height adjustment to accommodate my desire to touch the floor comfortably. Secondly I wanted to have a chair from which I could remove the arms if I wanted. The configuration of my desk seems to work better with a chair with no arms. I actually had the store assemble the chair for me at their low assembly price that way. I still have the arms if I change my mind later. Add to that the comfort of the chair the many adjustments to fit your body needs and what appears to be a good quality chair and it's a winner. I'm so glad this chair was pointed out to me.
Written by a customer while visiting Staples
Customer Rating
4
Staples Hyken Mesh Task Chair
on July 17, 2014
Posted by: Paula K.
This is a great chair for those that sit at their desk for long hours! Comfortable seat and black- both kind of conform to your body shape and movements. The back is flexible so you can push back and put your feet up or if you want it to support your back straight up- it does both! I do have to put a blanket or towel down at the end of the chair if I'm wearing shorts just because of where the mesh and the seat meet is kind of rough on the legs. I bought this chair because I was having back and sore muscles with my old chair- and now not anymore because of this chair!
Written by a customer while visiting Staples
Customer Rating
2
Poor Quality
on July 17, 2014
Posted by: Paula K.
I bought this chair and was really excited. I sat in every chair in the store and this was "the one". However after 2 weeks of use the mesh in the seat starting pulling apart and staples popping. I was so heartbroken. I work from home and spend 8 - 10 hours a day in an office chair. This chair was rated for that amount of time and 250lbs. I'm not at that weight and used the number of hours recommended. However their customer service and exchanging of the chair was a very easy process. Thus why it gets a 2 instead of a 1.
Written by a customer while visiting Staples
Customer Rating
5
Technical Mesh Task Chair
on July 16, 2014
Posted by: Paula K.
Excellent for lumbar spine support. Reasonable and effective. Can be a bit difficult to assemble though. Overall very good chair for people looking for lumber spine support. Thanks NBADOLA
Written by a customer while visiting Staples
Customer Rating
5
Fantastic investment
on July 16, 2014
Posted by: Paula K.
I bought this chair for work since I'm sitting at a desk about 8 hours a day. The first thing I noticed was that the material provides support for lumbar and seat cushion (meaning my butt doesn't feel completely flat as a board after sitting a long time). It's much cooler as well since the mesh allows for breathability (perfect for this incredibly humid weather we've been having.) I actually detached the armrest since it doesn't fold or move out of the way and sits right where my desk is which prevents me from scooting all the way under my desk as I prefer. Plus I've heard that using armrests can lead to carpel tunnel so they are sitting in the bottom drawer at the ready should I choose to reattach them. The headrest has been pretty much useless as I am never leaning back in the chair but a great feature to have. Overall I'm in love with this chair and glad I chose this one over the OD one that is double in price or a Herman Miller for 4-5 times more.
Written by a customer while visiting Staples