Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
1
MESH WILL SEPERATE IN A COUPLE MONTHS!
on August 14, 2014
Posted by: Paula K.
Really liked this chair and had very high hopes for it when I FIRST bought it. While putting together the mesh BACK portion on the edges were scuffed from packing and ripping/separating already. (at that point I knew I had made a bad buy but gave it a chance!) Took JUST the BACK portion back to staples no problem and swapped out another BACK to finish putting together. Bought Square Trade for $30 while there in case after a year or so totally fall apart. (still have to deal with that refund if possible) Wellllll... it fell apart within 2 months! I kind of figured it would anyways. The SEAT this time. On the side edges where the mesh rolls into the plastic edge of the chair. Starts FRAYING ripping and then ultimately the entire seat sags... be warned there are metal parts etc directly under that mesh. any further or one more sit down and you WILL GET HURT DOWN THERE! SO immediately took back no problems refunded my cash. If one was to accidentally CUT a slit down the middle of these type of mesh chairs they become useless. But this chair failed from just getting up and down repeatedly during the day. The headrest was fine you have to pivot it to what you like...it was a concern of being uncomfortable. The seat sits directly straight up..uncomfortable. You have to use the lever under seat to set it to lean back some..and also to disable reclining etc. the arm rests are adjustable for making sliding under desk for more office room was nice. The lumbar was nice...but that was obviously needed for some sort of support there anyways. overall really liked this new kind of seating but it just isn't any good for prime time at all... the $600 version may be...but not risking that one either. The mesh BACK only chairs may be fine...but the MESH SEAT...no. Hope this helps! ; ) Might check out the TEMPERPEDIC overpriced chairs. The seats cushions in all the other office chairs only last less than year before they flatten out and your bottom hurts. get the SQUARE TRADE so when that happens you can get a NEW chair...kinda like free lifetime brakes for your car!
Written by a customer while visiting Staples
Customer Rating
5
Perfectly ergonomic great price
on August 14, 2014
Posted by: Paula K.
I was hesitant but my wife bought it and brought it home to replace my office chair that would no longer stay raised up. Easy to put together and very comfy. I like to raise my chair high so my elbows are above my desk for typing and this chair is perfect. You can easily recline and watch a movie and fall asleep. For the price you can't beat it.
Written by a customer while visiting Staples
Customer Rating
4
Diana
on August 14, 2014
Posted by: Paula K.
Love the chair. I did not add the head support. I might but the chair it self is very comfortable. Easy to put together. Would recommend this chair.
Written by a customer while visiting Staples
Customer Rating
5
Excellent Office Chair
on August 14, 2014
Posted by: Paula K.
Perfect chair for doing office work at my desk for any number of hours. It has a straight back with curved lumbar support and head rest. Chair leans back comfortably while maintaining its strength. The seat is very comfortable. This is the best office chair I've ever had...and I've had many over my professional career.
Written by a customer while visiting Staples
Customer Rating
4
Hyken Mesh Chair
on August 14, 2014
Posted by: Paula K.
Good chair cool and comfortable easy to assemble. The lumbar back support is great as is the headrest. Seems to be well made (in China of course). Store was out of stock but a Staples rep in Washington State did a super job of getting me two chairs in three days over the phone delivered to my door.
Written by a customer while visiting Staples
Customer Rating
3
Very creaky chair
on August 12, 2014
Posted by: Paula K.
The chair is very creaky after 2 weeks of use. The headrest for the chair is too low. I am 5"11 and the headrest hits my upper back which makes it very unComfortable. I removed the headrest I like how the seat cushion is mesh. That is pretty much why I bought it. I found that fabric cushions smell terrible after using them. The mesh on this chair seems to be good I ordered this online and the box I recieved from Staples was open. I am not happy at all with that but everything was there. I bought a new chair and I recieved an open box chair. Buyer beware!
Written by a customer while visiting Staples
Customer Rating
5
The Chair
on August 11, 2014
Posted by: Paula K.
Great chair. Keeps me cool. Great adjustments supports my lower back. Head rest actually fits and I use it a lot. It adjusts to the way I want it not the other way around.
Written by a customer while visiting Staples
Customer Rating
4
Good Chair
on August 7, 2014
Posted by: Paula K.
I love the support and positioning of this chair. The only comfortable way to sit in this chair is upright and straight which is the proper way to sit. The armrests are perfectly positioned to my mouse area located on my pull out keyboard tray. The only negatives are the mesh seat which is only bothersome when wearing shorts the base is heavy so it is difficult to move on carpet and it would be nice to adjust the headrest up and down. Overall a good positioning chair. I have found myself sitting less on my feet and less slouching.
Written by a customer while visiting Staples