Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
2
Comfortable chair but poorly made.
on September 4, 2014
Posted by: Paula K.
We bought this chair for my son for his dorm room because it seemed to have good back and neck support. Unfortunately he discovered that the headrest attachment was defective and could not be attached to the chair so we will have to send it back. We expected more for the price paid.
Very attractive and I'm sure very comfortable if you are 5'10" and under. Anything over that the headrest hits your shoulders and the headrest just gets in the way. I am 6'1" and I recommend staying away from this chair if you are the same height. (there are many in the office my height with the same complaints).
This chair is very comfortable for me except-- 1. The neck piece is too low. Needs to be modified so the neck piece can be raised another inch or two. 2. I am unable to fully/securely tighten the arms so the arms rattle. Just a little annoying.
It was nice that the chair was delivered on time. When the UPS man delivered it he informed me that the box was damaged. He waited while I took all pieces out to inspect them. Luckily for me nothing was damaged. I would strongly suggest that the company spend more time and money into packaging these types of products so that parts do not break through the box! It was very easy to assemble by myself. The seat portion of the chair is quite heavy but again I had no issues putting it together. The chair is quite comfortable and made of quality material. I decided not to attach the neck support since I do not slouch or lean back in my chair while working. This purchase was definitely worth the price!
This chair is very comfortable and is also very cool. It is very high quality and an excellent value for the price. I sit in this chair for up to 8 hours a day and find it to be the best chair I have had in many years.
My problem is that I slouch allllll the time... so I can't blame the chair for that. It does however seem to remind me more often to sit up. So I guess that is good! The lumbar support is great. Really supports my back right where i need it to. The headrest is a little weird but good when you need it. Assembly well not too difficult. If I can do it anyone can! :-) I was worried the mesh bit would be uncomfortable but it is actually really nice. Overall I would say a solid purchase and I would recommend to anyone. Make sure you buy it when its on sale AND have a coupon! Save the most $$ you can! Happy Shopping!