Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
Comfortable even after hours of sitting
on October 29, 2014
Posted by: Paula K.
Great chair! Easy assembly; great adjustment capabilities and the head rest is a lifesaver after hours hunched over my work. The adjustable lumbar support abilty to adjust the seat tension and moveable arms also make this chair a welcome addition to the workspace. After reading the reviews of this chair and noting that for some users the headrest (which is removable with just a few turns of some screws) was not ideally placed I went to staples to "try it on". I'm 5'9" and the position of the headrest is perfect!! For my "fitting partner" who is 6'4" - it was not. If you're under 6' tall I think the headrest shouldn't be an issue. It adjusts forward and back but not up/down. Definitely something to check out before committing to this chair. If it works for you I highly recommend purchaing. I recently had spine surgery on my neck and this chair is the most comfortable place I have to sit! I can't wait to see how much more comfortable it will be after I've fully recovered.
Written by a customer while visiting Staples
Customer Rating
1
not comfortable after 8 hours at my desk
on October 29, 2014
Posted by: Paula K.
I sat in this chair twice for 1/2 hour each in the store (while out of town on a business trip) before I ordered it. It felt good at first but after a few hours of sitting the seat mesh relaxed a bit and my thighs rested slightly on the sides of the seat frame causing hip/thigh discomfort. I am not a big guy at 172 LBS so I don't feel my hip size & weight were a factor. Unfortunately I will have to return this great looking but uncomfortable chair. The chair was also received dammaged as I unpacked it. It appears that one of the metal brackets (back-rest or arm-rest) shifted during shipment from China and poked a hole in the mesh chair back. Before I knew the chair became uncomfortable after hours of use I had already contacted Staples and asked for a replacement chair back. The Staples person at 1-800-425-0049 was very helpful and acommodating and assigned a case# and arranged for a replacement chair back to be shipped. I commend your customer service person. After I discovered that the chair became uncomfortable I spoke again to a Staples person and I have the option of disassembling and re-packing the chair having FedEx come to my home and pick it up OR returning it still assembled at my closest Staples store 55 miles away the next time I go into the big city (next week). Since I feel it could be a hassle dis-assembling and carefully re-packaging it I have chosen to return it still assembled to the sotre for a refund.
Written by a customer while visiting Staples
Customer Rating
5
Staples Hyken™ Technical Mesh Task Chair
on October 29, 2014
Posted by: Paula K.
Good chair. Easy to assemble.
Written by a customer while visiting Staples
Customer Rating
5
The Mesh Chair review
on October 29, 2014
Posted by: Paula K.
Love this chair its comfortable very airy pressure points are great! easy to move around in and adjustable I don't sweat in it.
Written by a customer while visiting Staples
Customer Rating
5
Great Chair
on October 29, 2014
Posted by: Paula K.
Needed a chair to replace my old one. Didn't attach the arms (wouldn't fit under my built-in desk in bedroom) nor headrest (didn't need) it. This is a very comfortable chair for working on my PC for hours and also watching Netflix for hours leaning back.
Written by a customer while visiting Staples
Customer Rating
4
Comfortable chair with an issue
on October 28, 2014
Posted by: Paula K.
While the chair itself is comfortable I did have to remove the headrest feature as it is located at about the top of my shoulder blades. I am 6 foot tall so it's not like I am oddly tall either. The other thing to be aware of is that it does have a 225# weight limit. If it had been used for the shipping manager it would have to have been returned. As it is we will keep the chair because it is comfortable. But if you are buying this with the headrest in mind and are taller than 5'10" or over 225# I would look elsewhere.
Written by a customer while visiting Staples
Customer Rating
4
Great chair for the price!
on October 28, 2014
Posted by: Paula K.
I spend the work day at my desk and started to feel lower back pain. I figured I would try a new office chair and found the Hyken chair set up at my local Staples. I could feel the lower back support right away and since the chair was on sale I decided to pick it up. Well after a few weeks of using it I'm happy to say my back doesn't hurt anymore so I'd say the Hyken chair is a big win! Only reason I didn't give it 5 stars is that the seat is a little on the small size so might not be the best fit for all users.
Written by a customer while visiting Staples
Customer Rating
5
Like chair very much
on October 25, 2014
Posted by: Paula K.
The chair is very comfortable and it gives the back support that is needed when you are sitting in it for several hours. Very nice chair and well pleased with it.
Written by a customer while visiting Staples