Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
Back relief and comfort
on December 10, 2014
Posted by: Paula K.
I suffer from lower back problems including a lumbar spinal fusion and spinal stenosis. I need good lumbar support and firm support for my upper back and neck. The Hyken chair from Staples has been a great purchase. By using the adjustable tension in the backrest i can maintain firm continuous support for my lower and upper back while working at my desk. When I am not using the computer I can use the desk to relax my back by leaning back using the headrest and essentially taking all the stress off my back by fully relaxing the entire length of my back. A fine chair and a purchase that might work for people who need extra support for their backs.
Nice lumbar support feels like good quality construction. Some ofthe bolts were overly tight-fitting so be prepared to really lean into it. Only improvement would be if the headrest could be elevated - I'm only 5'9" but it's too low for my shoulder. Granted the reat can tilt back which alleviates the issue someone but only if you want to recline your head. Still you don't buy a good supportive chainr to lie down in :)
This chair has great back support especially for a smaller-framed person like me. I like the fact that it is not overly cushy or deep and I can pull right up to my desk. The assembly instructions are easy to follow and the screws for each step are not only packaged separately and labeled but color coded as well. The chair parts are heavy and awkward at it goes together so having someone to balance it for me as I assembled it was helpful. Putting the wheels in is the only tricky part. It seemed that they would not go in when I applied all my strength and all of a sudden would be in place without all that force.
This chair is an improvement over the leather "executive" chair I bought from Staples a few years ago. I fell apart much sooner than it should have beginning with plastic caps the covered the ends of the legs and were held on by hollow molded pegs that fit into pre-drilled holes in the legs. The pegs broke off and glue wouldn't hold them back on. That said the new chair is seat is not very comfortable because it doesn't have enough "give " and the back leans backward far too easily even though I have changed the tension on the adjustment to its maximum point.
I purchased this chair a couple of weeks ago after sitting in a lot of chairs and found this to be very comfortable after adjusting it for my size. If the webbing holds up I will really love this chair. Very comfortable and supportive.