Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
4
good but^
on January 30, 2015
Posted by: Paula K.
good comfortable chair.support your back very well. but after a few days the lines on the seat rips. They use staples to keep the lines on the chair. worry that the staples will completely break.
Very Uncomfortable Chair and while sitting any length of time the chair will lower to the lowest setting. Have to get up and raise it back up. When you leave and come back to sit down it has lowered all the way again. Also the back adjustment will NOT work...it is either all the way up or all the way back. I do not recommend this chair to anyone. It started after having the chair for less than a month. I called the NMB Staples and they were very rude to me and said there was nothing they could do. I just wanted to exchange it for another chair...but NO ! Gave me the number for customer service and can't get someone there after many attempts. We have bought all of our products computer and chairs from Staples but it may be time to change !!!!
We have several of these task chairs in our office and I keep getting asked to order more. This makes me think this is a comfortable office chair for the folks who have them. The price we paid is also a great price. Most of our employees like the higher back and the head rest. The complete and easy adjustability is great for use in areas where people use the same work space at different times. We purchased the same chair over a year ago and it seems to stand up to constant use without breaking down. Good chair!
I searched high and low for a nice chair as I work from home and do lots of computer work. This chair is just what I needed! it supports my posture and also reminds me to help with good posture! We really believe the price and value are good too.
Recently purchased this chair. The instructions were easy to follow and the chair was worth the purchase price. It was a good value compared to other office chairs that were rated for less time and were more expensive. It is important that you check the comfortable seating time which is assigned to any chair you may be considering. The back supports my nback well and the mesh keeps the seat coll and comfortable. I tried at all the chairs on the floor and found this to be the best value.
We have purchased 3 of these chairs now with no complaints. I find putting the item together is very easy and too little effort. All three people that have these chairs say they are so comfortable and find their bodies hurt less at the end of the day. I would highly recommend this item.