Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,023 Reviews)
Rating breakdown 12,023 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
3
Nice chair - worth it
on April 4, 2026
Posted by: Giantkin
Got the chair (2) cuz of price - weight rating. (was onsale 50% off.)
I start pulling it out of box,sudden worry about material. (not sure how long mesh will last)
- pulling out seat base, dang things SOLID feels good- well built overall.
easy build, one of the screw bolt holes to hold the base to the back -isnt threaded properly. so that bolt only went in 1/2 way.
Lumbar. no way to 'lock it' in place. it slides down too far, (when its in theright spot, its amazing. but doesnt last 2 sittings.)
I start pulling it out of box,sudden worry about material. (not sure how long mesh will last)
- pulling out seat base, dang things SOLID feels good- well built overall.
easy build, one of the screw bolt holes to hold the base to the back -isnt threaded properly. so that bolt only went in 1/2 way.
Lumbar. no way to 'lock it' in place. it slides down too far, (when its in theright spot, its amazing. but doesnt last 2 sittings.)
Hoping i figure out how to keep that from sliding down, then its a 4 star chair.
Written by a customer while visiting Staples
Posted by: Anne
Verified Purchase:Yes
Big, sturdy chair but still light enough to not feel clunky.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
Front seat support is too hard
on April 1, 2026
Posted by: Not comfortable
Front seat plastic edge cuts off circulation when seated. Head rest is too far forward and does not adjust enough. Back support pushes the head rest too far forward and does not recline well.
Written by a customer while visiting Staples
Posted by: B
Verified Purchase:Yes
Chair is comfortable, good for sitting for hours atca time
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Major design flaw
on March 30, 2026
Posted by: Nick
I really want to like the XL version of this chair. The seat is comfortable, it's build seems to be good and sturdy. However I have two major issues with the design. The first is this chair is actually too tall for most people. I am a pretty tall guy and at the lowest setting it is just perfect for me. However, that means if I want to lower it to stretch out my legs, I can't. But that's not the biggest issue. The unredeemable issue is that the seat back can't be adjusted to be upright enough. Even at full upright position you feel like you're leaning back on a sofa rather than in a position to type. What good is a lumbar support or headrest when you have to lean forward to type so your back doesn't even touch the seat? I read a couple other reviews saying this, but thought that maybe they just didn't adjust it properly. However, after extensive adjustments and looking at all the options, there just isn't any way to make it remotely straight.
Written by a customer while visiting Staples
Posted by: Tall_Man_Jones
Verified Purchase:Yes
This chair is great for tall people. I can sit for hours and not have my glutes or my back hurt. Just an overall solid chair.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: J
Verified Purchase:Yes
The chair seat is comfortable and padded, but the back is super angled like a recliner. offers no support if you're sitting straight up.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
4
Staples Hyken XL Ergonomic Fabric Swivel Big Tall
on March 26, 2026
Posted by: Lisa
Verified Purchase:Yes
Very comfy chair. I'm not a big person, but I am somewhat tall, and I needed a chair that would lift higher off the ground for my taller desk. The other Staples office chairs that I tried out in store didn't raise to the height that I needed, so this chair fit the bill perfectly. There's definitely extra width in the seat that I don't need, which just makes the chair more comfortable, in my opinion, and my desk/space will accommodate the extra width with the arm rests. Besides one issue, it was relatively straightforward to put together. One of the first instruction pages is missing the letter that points to first part that needs to be screwed to the bottom of the chair, but I eventually figured it out.
I would recommend this to a friend!
Written by a customer while visiting Staples