Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5
Great chair
on May 6, 2015
Posted by: Paula K.
I brought this chair for my son very nice and comfortable. I am planning to buy another one for my home office. Good deal LOVE IT
Written by a customer while visiting Staples
Customer Rating
1
Horrible durability
on May 4, 2015
Posted by: Paula K.
This chair is absolutely TERRIBLE. For the first two months it was fine comfortable enough. After that the mesh started ripping out of the bottom - It's STAPLED in with really cheap staples into thick plastic and eventually they simply pull out of the plastic and the mesh just pops out the side. I've had to resort to ZIP-TYING the mesh to the chair so that it stops ripping out - and it's still getting worse! DO NOT BUY THIS CHAIR.
Written by a customer while visiting Staples
Customer Rating
5
Awesome chair
on May 3, 2015
Posted by: Paula K.
This is a really nice chair with great adjustable lower lumbar support.
Written by a customer while visiting Staples
Customer Rating
5
good chair
on April 28, 2015
Posted by: Paula K.
So much better than the standard chair at my workplace!
Written by a customer while visiting Staples
Customer Rating
1
Chairs failing
on April 26, 2015
Posted by: Paula K.
After less than one year the hydraulic cylinders are failing. Most of the staff have removed the headrests because they are to low and not adjustable. Tried going online to talk with a representative but they passed me off to a phone number. Called the phone number they gave me and was told it wasn't the correct department and they passed me off to "Customer Service". After numerous transfers they will send replacement parts!
Written by a customer while visiting Staples
Customer Rating
5
Very Comfortable
on April 19, 2015
Posted by: Paula K.
It fits my petite body perfectly I love the mesh back and seat being in the desert it gets very warm here and the mesh provides airflow to keep me cool.The added headrest is great when I need to take a break and rest my neck. The adjustable armrests are an added perk sometimes I like the ability to change the height when I have been at the computer for a number of hours. This was the only chair I could find that provided a mesh seat and back. It was also affordable.
Written by a customer while visiting Staples
Customer Rating
1
Narrow Seat Hurts
on April 18, 2015
Posted by: Paula K.
The seat on this chair is so uncomfortable I'm already shopping for a replacement chair. The steel frame on the seat of this chair is too narrow. After only a few weeks the seat mesh stretched slightly so every time I sit down in the chair both hip bones hurt because they rub again the steel frame. I am 5'10" and 180 lbs so not huge but seat is still too small. Tried using a 2" foam pad on the seat but metal seat frame is still too hard. This chair could be perfect if it came with a nice thick high-density seat cushion that would not bottom-out.
Written by a customer while visiting Staples
Customer Rating
5
.Great chairs
on April 16, 2015
Posted by: Paula K.
We bought 5 of these for each person in the office. We all are happy with the back support & comfort of these chairs
Written by a customer while visiting Staples