Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
3
I love it - but husband couldn't stand it. Small people might enjoy it but if you are 6' or close to it - look elsewhere.
on May 17, 2015
Posted by: Paula K.
I got this for my husband as he was starting to work from home all the time and it was a black Friday deal. Upon arrival the chair assembled easily. I am 5'4" and I fit in this chair very well - and actually it is now my new office chair. My husband is 6'1" and about 240lbs so he is a larger built man. He complained it was uncomfortable - pretty much all over. Said he could feel the hard plastic through the mesh on the legs and back. Immediately this was not going to work period not even for short term. While it is good for me - it is not good for everyone hence the 3 stars.
Written by a customer while visiting Staples
Customer Rating
3
Not so good.
on May 15, 2015
Posted by: Paula K.
Rail on seat squeezes my larger frame and lumbar support cannot be remover - pushes into back uncomfortably.
Written by a customer while visiting Staples
Customer Rating
2
Regretting buying this.
on May 12, 2015
Posted by: Paula K.
If you're going to buy this chair get the 3 year warranty. Just a few days shy of a month and the mesh has detached from the sides of the base of the chair. It's a good chair while it lasts however comfortable but the construction is poor and you cannot get it repaired it seems called the store and asked and was told there was no way to get it repaired.
Written by a customer while visiting Staples
Customer Rating
2
Comfort is deceiving
on May 12, 2015
Posted by: Paula K.
My husband was pleased with the comfort of the chair in the store and liked that there was a headrest. Once he assembled it at home however he was very dissatisfied. It hurt his lower back after a short time of sitting in it. Fortunately we were able to return it to the store for a refund.
Written by a customer while visiting Staples
Customer Rating
5
nice chair!!!
on May 9, 2015
Posted by: Paula K.
i bought this for my home office. This is a comfortable chair with extra lower back aupport. Also like the reclining feature. Quite sturdy.
Written by a customer while visiting Staples
Customer Rating
5
Great Chair Easy to Assemble
on May 8, 2015
Posted by: Paula K.
This chair was easy to assemble came with all its parts easily marked. The instructions were clear and the pictures accurate.
Written by a customer while visiting Staples
Customer Rating
5
Great chair
on May 6, 2015
Posted by: Paula K.
I brought this chair for my son very nice and comfortable. I am planning to buy another one for my home office. Good deal LOVE IT
Written by a customer while visiting Staples
Customer Rating
1
Horrible durability
on May 4, 2015
Posted by: Paula K.
This chair is absolutely TERRIBLE. For the first two months it was fine comfortable enough. After that the mesh started ripping out of the bottom - It's STAPLED in with really cheap staples into thick plastic and eventually they simply pull out of the plastic and the mesh just pops out the side. I've had to resort to ZIP-TYING the mesh to the chair so that it stops ripping out - and it's still getting worse! DO NOT BUY THIS CHAIR.
Written by a customer while visiting Staples