This is my first mesh chair and I like it. It is actually softer than the conventional padded chair that it replaced. I would have given it 5 stars if the headrest were adjustable up and down. The head rest tilts but does not move up and down. An odd thing about a mesh chair is that you can see through it. So if you're looking for your slippers and they're behind the chair you can see them.
It is a good product. It's nice to give support to my back and allow me to recline when need to rest. The only issue is it squeaks while reclining back. Also wish the back support can be adjusted for different leg length.
Excellent chair -- really comfortable -- light weight -- easy to move around and great at supporting your neck while at a desk. I would highly recommend it to anyone with back or neck issues -- or anyone else who wants have good body support while sitting.